Best Spring Service in Phoenix AZ

In September 2016, I noticed a mud tube in one of my rooms when I was pulling out the carpet. I had termites!I called around and and got some information on termite control companies, and I decided to go with Bill's Pest Control because they had some excellent reviews.They sent someone for the first time who did an inspection.Then they sent another person a few weeks later to do the treatment.When my house was treated I was expecting everything to be okay.... because of all the good reviews. I expected that they knew what they were doing. BUT inJanuary 2017: I noticed a mud tube about in coming down in my living room. I called them immediately and they sent someone out for another treatment.September 2017: Another mudtube appeared! I called them and they came and they treat it and I renewed termite contract with them!!June 2018: I again noticed another mud tube in the living room. I had not paid attention to it and it had grown almost 6 in Long until one day I looked up and and saw it! Needless to say, I was quite upset because obviously the treatment was not complete enough and it did not kill all the termites..... and they came back! So I called them again and they came back and they treated it.September 2018: renewed termite contract again for the following year!!They supposedly checked again for any activity! But in my opinion they did not check properly they just looked!!June 2019: I painted my kitchen and I noticed mud tube coming down my kitchen cabinet!!Of course I called them again immediately and they sent someone to come and check out the tube!!the inspector tapped on the wood and it just broke apart!!I was Furious!! What kind of treatment is that that when you on a contract to get rid of pests and they continue to infest your house!it's one thing when it's mud tubes but it's another thing when it starts to damage your furniture!! And all these years of treatment and inspections did not prevent it!!September 2019: I renewed my contract...... an inspector came to make an inspection.....OCTOBER 2019: I noticed another mud tube down to cabinets!!called again! Tech came and did a treatment again! More damage to the wood!!DECEMBER 2019: I called them back to make a follow up inspection.The tech said that there was no activity!!I hope that he is correct!!As it stands now I am going to have to put in new cabinets!!Grantor these cabinets were old, but they were quaint!! Now parts of it is all chewed up and cracked!!I am very disappointed with this company!!I think that they did me a disservice by the incomplete treatment they provided for my home!Perhaps they did not treat my home with the correct treatment.....Thus, they are getting a 1 star review from me!! I personally did not get good service from them and they DID NOT eliminate my termite problem, before it did noticeably damage to my home!!Reply to Bill comment:Rhat house may be 70 years old but it has NOT had a history of termites!I bought that house in 2003! It got a clean termite inspection!! Never had any issues until 2016!!Old wood is usually much better than new wood!!

Better price and service than the big companies. One of the big companies wanted to charge 1200 for all these unnecessary things but they were able to control the problem for way less than that. The owner was the one who serviced me and was very professional and honest. They were always on time and available whenever I needed them. Definitely will use them again and recommend them to others!

Profesional and reliable pest company