Best Sanitization Services in Phoenix AZ
Pest Control Service
We have used Contractors for over 20 years. We have had great service. Our current Technician, Harlan, is top notch. He is professional, does a great job, and is very proactive in taking care of our properties.
nwexterminating.com
24825 N 16th Ave STE 140, Phoenix, AZ 85085
Pest Control Service
Critter Control is a Rip-Off!!! DO NOT TRUST THESE PEOPLE!!!
First of all, I researched the best critter control company in Arizona for a few days and decided upon Blue Sky Pest Control. I told them what I was hearing in the attic, something walking and scratching in the wee hours of the early mornings, and they pressed with some questions and said they could get someone out to my home in a week or so. I told them I needed them to handle this as soon as possible because it was freaking me out! They told me that they handle roof rat issues over a period of time and it sounds like I need someone to do something more immediate so they referred me to their affiliate company, Critter Control. I never vetted this place because Blue Sky said they use them for immediate issues like the one I require.
So I called Critter Control and they got me in touch with this guy (I won't name him, but I REALLY want to!) who agreed to come out the next day. When he finally came to my home he did the whole company jargon about how they handle these issues, yada yada and how they do it properly blah blah. And I just want to tell you how much they were charging me for a Roof Rat problem... $1,139 which includes a mandatory $489 initial charge with a obligatory exclusion of $650! And the way they HARD SELL you, they tell you that you CAN'T get them as separate services and even have the nerve to fool you into thinking that in addition to this, you NEED an annual agreement which includes an 11-month contract for an extra $759! I mean, this doesn’t sound like taking care of the problem “immediately” to me! Blue Sky was offering the same thing, handled over a period of time!
This monthly contract from Critter Control is pressed in such a way that it is understood that this is the ONLY way to rid yourself completely of these roof rats; and the billing is so confusing, you don't even know how much the total is when it's all said and done. It's like it's purposefully confusing and obfuscating! I didn’t realize this at the time, because I was tired as I just came from work and we were outside in the hot Phoenix sun.
The guy put traps in my attic for 3 weeks and said he would prefer to come every week on Tues. and Fri. which I agreed. The first Tues. he comes, he only goes in the garage and says, You'd smell something if the traps had a rat in it. Mind you, I did not watch him go into the attic to place the traps. The next time he was late and I missed his call so I called him back and he said, Well, the wife is home and I can't come over today. We can reschedule for tomorrow or something to that effect. Seriously!? After paying you $1,200, you can't come out on the days you agreed to? I summarily dismissed it and in the subsequent weeks, they didn't catch not one roof rat! Granted, many times I heard the neighborhood cat prowling on the roof and it's hard to distinguish whether the sounds are in my attic or on the roof. The cat must've been catching them and scaring them away because I know I heard scratching up there before.
The other thing is many months prior, I had my cable line buried, so the line that was attached to the roof was superfluous and also a way that roof rats could gain access to my roof. So after I removed that cable line to the roof, I don't know how roof rats could even access my roof, because even my tree is cut short of the roof.
After coming to the realization that this Critter Control company purposefully pushes this ridiculously expensive package and won't listen to protestations about not needing a monthly agreement, or even trapping bundled with exclusion, he agreed to remove the already signed monthly agreement.
I just wanted them off my property and out of my life at this point because I feel they already ripped me off! So the last day he comes back to remove the traps, I stay in the garage to see him go in the attic and you know what!? HE DIDN’T GO ALL THE WAY IN THE ATTIC... HE STOOD ON THE LADDER AND COLLECTED THE TRAPS THAT WERE PLACED AN ARMS LENGTH AWAY! Think about this... I have a 2,100 sq ft home!!!
www.crittercontrol.com
First of all, I researched the best critter control company in Arizona for a few days and decided upon Blue Sky Pest Control. I told them what I was hearing in the attic, something walking and scratching in the wee hours of the early mornings, and they pressed with some questions and said they could get someone out to my home in a week or so. I told them I needed them to handle this as soon as possible because it was freaking me out! They told me that they handle roof rat issues over a period of time and it sounds like I need someone to do something more immediate so they referred me to their affiliate company, Critter Control. I never vetted this place because Blue Sky said they use them for immediate issues like the one I require.
So I called Critter Control and they got me in touch with this guy (I won't name him, but I REALLY want to!) who agreed to come out the next day. When he finally came to my home he did the whole company jargon about how they handle these issues, yada yada and how they do it properly blah blah. And I just want to tell you how much they were charging me for a Roof Rat problem... $1,139 which includes a mandatory $489 initial charge with a obligatory exclusion of $650! And the way they HARD SELL you, they tell you that you CAN'T get them as separate services and even have the nerve to fool you into thinking that in addition to this, you NEED an annual agreement which includes an 11-month contract for an extra $759! I mean, this doesn’t sound like taking care of the problem “immediately” to me! Blue Sky was offering the same thing, handled over a period of time!
This monthly contract from Critter Control is pressed in such a way that it is understood that this is the ONLY way to rid yourself completely of these roof rats; and the billing is so confusing, you don't even know how much the total is when it's all said and done. It's like it's purposefully confusing and obfuscating! I didn’t realize this at the time, because I was tired as I just came from work and we were outside in the hot Phoenix sun.
The guy put traps in my attic for 3 weeks and said he would prefer to come every week on Tues. and Fri. which I agreed. The first Tues. he comes, he only goes in the garage and says, You'd smell something if the traps had a rat in it. Mind you, I did not watch him go into the attic to place the traps. The next time he was late and I missed his call so I called him back and he said, Well, the wife is home and I can't come over today. We can reschedule for tomorrow or something to that effect. Seriously!? After paying you $1,200, you can't come out on the days you agreed to? I summarily dismissed it and in the subsequent weeks, they didn't catch not one roof rat! Granted, many times I heard the neighborhood cat prowling on the roof and it's hard to distinguish whether the sounds are in my attic or on the roof. The cat must've been catching them and scaring them away because I know I heard scratching up there before.
The other thing is many months prior, I had my cable line buried, so the line that was attached to the roof was superfluous and also a way that roof rats could gain access to my roof. So after I removed that cable line to the roof, I don't know how roof rats could even access my roof, because even my tree is cut short of the roof.
After coming to the realization that this Critter Control company purposefully pushes this ridiculously expensive package and won't listen to protestations about not needing a monthly agreement, or even trapping bundled with exclusion, he agreed to remove the already signed monthly agreement.
I just wanted them off my property and out of my life at this point because I feel they already ripped me off! So the last day he comes back to remove the traps, I stay in the garage to see him go in the attic and you know what!? HE DIDN’T GO ALL THE WAY IN THE ATTIC... HE STOOD ON THE LADDER AND COLLECTED THE TRAPS THAT WERE PLACED AN ARMS LENGTH AWAY! Think about this... I have a 2,100 sq ft home!!!
Phoenix, AZ