Best Getting Rid Of Termites in Phoenix AZ

My townhouse rental ended up with roof rats due to my neighbors getting them and making their way through the attic. My landlord called BeBes who came and set outside bait traps and traps in the attic which were to be checked weekly, I also set my own traps. For two weeks, BeBes traps caught morhing while mine caught several rats. The third week, no one showed up during the scheduled time and no one called to say they weren't going to make it and we rescheduled for another day in which they did not show so my landlord cancelled with the company after 532 dollars he paid over a months span and their traps failed. The company CALLED ME to set up for a tuesday to come get their traps in the attic and outside.... no one showed, I called and rescheduled for Wednesday, no one showed or called AGAIN. Today being thursday, I called and asked to speak to the manager and the owner himself called me and very rudely told me to keep the traps, my landlord cancelled so it's not his problem anymore. After I tried to explain that my landlord paid for the weekly service that no one showed up to before the service was cancelled, the OWNER proceeded to yell in the phone.... ITS CANCELLED, ITS CANCELLED, ITS CANCELLED. So now I am left with getting traps out of my attic, which my or may not have a rat in them, as well as disposing of the outside bait traps. I am a single mom with no handyman abilities. This company, especially the owner (I think his name was dan) are very inconsiderate and unprofessional. I'd go with Burns pest company anyday over this company.