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They don't care about the customer...
Complete Lack of Customer Service! Multiple service calls to get them to fix the problem.
They did warranty work for two different plumbing issues in our new house (shower; bathroom faucet) and showed complete disregard for trying to fully fix the issues. They were absolutely more concerned with getting out of there with a minimum of work and time.
I strongly recommend against using this company for your plumbing needs. Go anywhere else! I'm truly surprised at how unresponsive they are to the real issues and how they justify NOT fixing them.
Example: Saying there was (no bigger than) a pea-sized piece of grout left in the drain, and they refused to release video footage of the drain (to me as the homeowner, or to the builder) to prove their assertion, so they called the issue fixed. Finally got the builder to strong-arm them to come out one more time (builder accompanied them on this third visit), and the amount of grout that came out of the drain was large with one of the pieces being at least 1 in diameter.
Buyer Beware!
www.youngerbrothers.com
Complete Lack of Customer Service! Multiple service calls to get them to fix the problem.
They did warranty work for two different plumbing issues in our new house (shower; bathroom faucet) and showed complete disregard for trying to fully fix the issues. They were absolutely more concerned with getting out of there with a minimum of work and time.
I strongly recommend against using this company for your plumbing needs. Go anywhere else! I'm truly surprised at how unresponsive they are to the real issues and how they justify NOT fixing them.
Example: Saying there was (no bigger than) a pea-sized piece of grout left in the drain, and they refused to release video footage of the drain (to me as the homeowner, or to the builder) to prove their assertion, so they called the issue fixed. Finally got the builder to strong-arm them to come out one more time (builder accompanied them on this third visit), and the amount of grout that came out of the drain was large with one of the pieces being at least 1 in diameter.
Buyer Beware!
8525 N 75th Ave, Peoria, AZ 85345