Best AC Emergency in Phoenix AZ

Needed to seal house & eradicate roof rats. Invader did not properly seal house as paid for - they actually left some vents completely open. Roof rats returned in large numbers just a few months later. We were told that the rat return was barely outside the warranty period. Invader took no responsibility for their errors and would only seal the entry point that they failed to properly seal the first time. No thanks! Ended up paying twice for the same job (sealing & trapping) because Invader failed to properly perform and then failed to stand behind their shoddy work. Using Invader was an expensive mistake. And frustrating. The schedulers & technicians also frequently seemed confused about appointments. Cannot recommend.

Reply to Invader: Are you kidding me?! Now the owner responds that he doesn’t recognize my name and takes no responsibility. Nice try bad businessperson. My husband & I have different last names. But we both own the house where Invader botched their service & didn’t stand behind their warranty. Seriously, the worst customer service. Don’t fall for their aggressive marketing.

2nd Reply to Invader- Fred, Joie or whoever is responding, We actually DID contact you with our concerns about the holes & rat return BEFORE writing this review. You said the problem wasn’t covered and that we needed to pay you MORE money. I’m legit- face it, your company failed us royally. You want to refund us? Let me know & then we have something to talk about.

Great service and professionalism! If you want someone that knows their stuff and are trustworthy, do not hesitate to use them!