Best Structural Design in Phoenix AZ

Two weeks ago I scheduled a roof repair with American Roofing your company. I am beginning to think that was a bad choice. Today was the day someone from your company was to show up between 7AM and 4PM to complete the repairs. I called this morning and spoke to a Ashley in customer service to find out what time the roofer could possibly show up. She said they would be there between 7AM and 4PM. At 2:30 I called back because your hours are from 6AM to PM. All I got was a voice mail. No one returned my call in fact it is after 4PM and NO one has shown up or called. I would call that VERY UNPROFESSIONAL. Especially because I took the day off from work to acommadate their schedule. I would rate your company zero today but there is a space for zero so I guess I must give you a ONE. Hopefully this email rating will be read by other people who like me expected PROFESSIONAL SERVICE AND FOLLOW THROUGH. Oh it's Friday so now I have to wait until Monday to see if anyone from your company actually reads these responses. Good Day

(Translated by Google) Very good work I liked it a lot and the service of Miss Raquel.

(Original)
Muy bien trabajo me gustó mucho y el servicio de la señorita Raquel.

I had leak issue with my roof and had no idea that all the wood underneath the tiles was rotted. It was a mess. A friend recommended Stapleton Roofing to me so I had them out as well as a couple other roofing contractors to look at my issue and give me estimates. I am so happy that I had Stapleton Roofing out. Not only did they give me the best estimate out of the four companies I had out but they took the time to explain how my roof ended up this way and what kind of action I could take right now. The even offer financing too. When Pat, the owner, was explaining how my roof had gotten in such bad shape never once did I feel like I was being lied to or over pitched. Pat and his staff were a pleasure to do business with and I now have a nice, new roof on our home. We feel much safer knowing that Stapleton Roofing got the job done right. Thanks Pat and Stapleton Roofing.

Owner might have COVID.