Best Residential Or Commercial Property in Phoenix AZ
Roofer
VERY UNPROFESSIONAL OFFICE STAFF AND ACCOUNTING - ESPECIALLY DURING A GLOBAL PANDEMIC !!!!
DO NOT USE THIS SERVICE -
We had Capstone Roofing come give an estimate and set up an appointment a week later for the roof to be repaired.
The repair specialist did the repair and said that he would make sure to perform a quality test on the roof and we agreed that would be ideal to insure the repair was sufficient. That was in early April. The test of the roof was never performed.
In addition to that miscommunication we just received a threatening notice that our payment was overdue - even though this final test has not been completed and the repair was only done two weeks ago - so payment is technically not even due for two more weeks.
The person I spoke with was totally unprofessional and not at all empathetic that we are in the middle of a global pandemic and that we will be sure to make payment when it is due in two weeks - they are completely tone deaf and not at all concerned for the customer!!
The way this was handled in all ways was VERY UNPROFESSIONAL and I definitely would not recommend this service.
With respect -
www.capstoneroofingaz.com
DO NOT USE THIS SERVICE -
We had Capstone Roofing come give an estimate and set up an appointment a week later for the roof to be repaired.
The repair specialist did the repair and said that he would make sure to perform a quality test on the roof and we agreed that would be ideal to insure the repair was sufficient. That was in early April. The test of the roof was never performed.
In addition to that miscommunication we just received a threatening notice that our payment was overdue - even though this final test has not been completed and the repair was only done two weeks ago - so payment is technically not even due for two more weeks.
The person I spoke with was totally unprofessional and not at all empathetic that we are in the middle of a global pandemic and that we will be sure to make payment when it is due in two weeks - they are completely tone deaf and not at all concerned for the customer!!
The way this was handled in all ways was VERY UNPROFESSIONAL and I definitely would not recommend this service.
With respect -
1801 Grand Ave, Phoenix, AZ 85007
Roofer
Beach Ventures were very professional and reasonably priced. The new roof was installed quickly and expertly. Mateo and his crew did an excellent job on a very hot day. I was impressed. i am very pleased with all that was done and would recommend Beach Ventures to any and all who require a new roof. Genuinely pleasant to work with.
beachroofingaz.com
Phoenix, AZ