Best Claim Assistance in Phoenix AZ

Alex was absolutely amazing he did a wonderful job on my roof I highly recommend Phoenix roofing.

Fast and friendly service followed up by great work. Would definitely recommend.

Augusto bid our roof. Price and warranty were both excellent. The roof was replaced and the mess cleaned up in a timely manner. Then it rained leaks everywhere. They repaired it. Then it rained again even more leaks and alot of interior damage. They fixed it again. Father was insisting that our parapet walls had cracks. The roof had no leaks prior to roof replacement by Centric. Then it rained again. They came out again. Again muttering about cracks. This time additional damage to our vaulted cedar ceilings. Augusto assured us that he would have someone out to repair them. Haven't been able to reach him by phone or text since. We hired someone to come repair the ceilings. We are going to assume that we don't actually have a warranty. We will be filing a complaint with the Registrar of Contractors.

I met Mr. Rauch while out walking the dog, as they were finishing up the inspection on a roof in the neighborhood. After a brief conversation about how ProWest operated, and the work they were doing in the area, I went home and researched the company. Finding favorable reviews already, I called Jimmy and requested a consultation to repair and possibly replace my roof.

He came over, pointed out a few things I had noticed, and a few that I had missed. He also indicated that given the recent microbursts in the area, insurance may look to cover a portion of the work. As it turns out, he was right. He helped me through the insurance process, and ensured that the claims agent had all the information requested.

After approval, Jimmy kept us up to speed on the process, coordinating the delivery and unloading of the materials, and the scheduling around the actual work.

The crew of roofers that were assigned to our house were nothing short of fantastic. They arrived quite literally at daybreak, tarping off the different sections of the house, and setting up for tearing off the multiple layers previous owners had layered on top of each other. Within 2 days, the roof was completely stripped to plywood, damaged and rotting plywood replaced, old venting removed, water barrier installed, new shingles installed, trim completed, vents painted and replaced, and the entire area cleaned.

I'd personally recommend ProWest given the quality of the work I've seen thus far, the excellent communication, and their willingness to work around schedules.