Best Line Location Services in Fort Worth TX
Electrician
I’d left a review for Wilson Home Services earlier when I was having my Central Air Conditioner and furnace installed. It’s been a few weeks since I had the new Central Air Conditioner and Furnace installed as well as had my Water Heater repaired but I wanted to do this review because I want to thank Wilson Home Services for their Awesome work and Customer Service. Everyone, from the courteous and friendly Office Staff who call to make sure everything is going smoothly to the guy who made first contact, HVAC Technician Eric Cheek, to the HVAC Installers Chris and Isaac and to the Plumber who repaired my water heater, Roberto.
In each repair the guys were timely, professional, helpful, warm, kind and explained the repair process before repair began. The install was seamless. Chris went a step further when I told him my Water Heater Pilot light was out and asked him to light it for me. He said he was not a plumber but would take a look. He saw a lot of water in the “pan” beneath the heater that was not supposed to be there. He said “This does not look right...there shouldn't be that much water there. He called his office for a Plumber to come out and check it out at no additional cost. I know there are many Senior Citizens living on a fixed income and the thought of an additional expense can be devastating. I had a sleepless night worrying about the additional cost of the heater repair.
My Water Heater repair required new water pipes and a new Pilot Assembly. I was freaking out because I knew these repairs would be costly. It was suggested I speak to Adam, the Lead Plumber or head of the plumbing Department. I want to say a special thanks to Adam for his tremendous financial help and for the guys he sent to my Home to make the repairs; to Trevon who came out inspected the heater and expedited the Pilot Assembly part that I needed and a huge thank you to Roberto who replaced the pipes and installed the Pilot Assembly. The assembly repair was “touch and go” for a while but Roberto persevered and did not leave my home until the heater was working properly.
While I can try ...I know mere words cannot express my gratitude to this company. This company and team was a blessing to me ….A Plus all the way. Excellent, Excellent Customer Service...very customer oriented and I am very thankful for their service. Thanks to you ALL. I highly recommend this company. This company will definitely be my “go to” for all of my future HVAC, Plumbing and Electrical repairs. Thanks again guys. Appreciate ya.
www.wilsonhomeservices.com
In each repair the guys were timely, professional, helpful, warm, kind and explained the repair process before repair began. The install was seamless. Chris went a step further when I told him my Water Heater Pilot light was out and asked him to light it for me. He said he was not a plumber but would take a look. He saw a lot of water in the “pan” beneath the heater that was not supposed to be there. He said “This does not look right...there shouldn't be that much water there. He called his office for a Plumber to come out and check it out at no additional cost. I know there are many Senior Citizens living on a fixed income and the thought of an additional expense can be devastating. I had a sleepless night worrying about the additional cost of the heater repair.
My Water Heater repair required new water pipes and a new Pilot Assembly. I was freaking out because I knew these repairs would be costly. It was suggested I speak to Adam, the Lead Plumber or head of the plumbing Department. I want to say a special thanks to Adam for his tremendous financial help and for the guys he sent to my Home to make the repairs; to Trevon who came out inspected the heater and expedited the Pilot Assembly part that I needed and a huge thank you to Roberto who replaced the pipes and installed the Pilot Assembly. The assembly repair was “touch and go” for a while but Roberto persevered and did not leave my home until the heater was working properly.
While I can try ...I know mere words cannot express my gratitude to this company. This company and team was a blessing to me ….A Plus all the way. Excellent, Excellent Customer Service...very customer oriented and I am very thankful for their service. Thanks to you ALL. I highly recommend this company. This company will definitely be my “go to” for all of my future HVAC, Plumbing and Electrical repairs. Thanks again guys. Appreciate ya.
10353 Alta Vista Rd Suite 651, Fort Worth, TX 76244