Best Residential New Construction Plumbing in Dallas TX

We woke up to no heat last Thursday morning and left a voice message with this company. We promptly received a call back and were able to schedule a service call for the morning. Samier called when he was on his way and was able to arrive and resolve the pressure switch issue by cleaning the inducer port before noon on Thursday. Everyone I interfaced with from scheduling the service call to the completed repair were very professional, polite, and personable. Thank you for the wonderful service!

Really more of a 2.5 stars rather than 3. Service was great. The service technician, Robert, was great and figured out the problem with the ac unit quickly. The service visit price was great but the cost of the part was ridiculous. My unit has a bad capacitor and the technician told me that the part and install was $450. I knew nothing about this part so I said fine, switch it out. As he was doing the install (took maybe 10 minutes) I looked up the part in my phone. Saw the exact same part for $60 with next day delivery. Even considering the install work, the up charge on it is Xtreme. It really is a shame. The people in the phone and the technician were great but I will have to think twice before calling them again for a repair. Maybe just call them for the diagnostic visit only and get the part myself next time? Or maybe they should charge a bit more for the initial service/diagnostic visit and ease up on the price gouging for the parts.