Best Led Retrofit in Dallas TX

I highly recommend Gravity Electric for any electrical needs. Their reliability, trustworthiness, and skilled electricians make them a solid choice, and their customer service is excellent as well. I would not hesitate to hire them again in the future for any electrical projects or repairs.

Former employee of FSG. Great company to have had the privilege to work for and with. Awesome coworkers, supervisors and great atmosphere. FSG has great benefits and top pay for any skill level. I definitely enjoyed my time with FSG.

I had a light fixture install scheduled through Legacy. The tech was scheduled to arrive between 8a-9a and afterwards conduct 4 hrs of work. The tech never showed. I decided to call the main office 30min after the window ended. It turns out the tech had injured his shoulder and they were working to find a replacement but were unable to do so. The tech informed them of the injury at 8am. We called in to check on things at 9:30am. They had 1.5 hours to let us know the status of our work order, but never reached out. Our install also required preparation on our part that involved removed the previous lighting fixtures. But no one contacted us to let us know the job needed a replacement technician and was uncertain or nearly cancelled. Now we are left without lighting in two major areas of our house until we can schedule another company to conduct the work that Legacy committed to doing today. Had they simply contacted us we would have understood, decided on a time to reschedule, and paused on removing the previous light fixtures until then. Instead, Janie, the representative I spoke with on the phone gave an empty apology and then walked it back by saying, I'm sorry you see it that way when I mentioned she could have contacted us earlier to let us know the job status. Poor communication, lacked humility, and very unprofessional. Find someplace else that will hold to commitments or actually communicate in a timely manner if an emergency comes up.

(Translated by Google) Brilliant

(Original)
Genial

Todd was very efficient, friendly and helpful! Would definitely recommend their services

Called Jeff and he was extremely nice and got me on the schedule right away. Did the job at one of my rental properties and texted me the picture of the work and the bill right afterwards. Took multiple forms of payment including Venmo and Zelle. So it was very easy to pay. Did an excellent job and the pricing was very reasonable too. I will be using Jeff a lot more often now. Great experience.