Best Diagnostics And Troubleshooting in Dallas TX

Customer service rs A+! We were installing a new furnace and were told that there was a short in a component because the breaker kept flipping. Referred us to Electricians of Dallas. Called the office and the owner, Vince Shapton called back within the hour. I explained the situation and he told me he was on the way but had a little more left to do on his current project. Less than 30 minutes later he texted to let me know he was in front of my house. He had an assistant with him and they diagnosed the problem in 10 minutes. He made some changes and asked me for the phone number to our HVAC repairman. Called him, explained what he found and told him what to do.. the whole time they were both professional and explained everything to us as they worked. After all that, we asked for an invoice and he said NO CHARGE…he made a diagnosis and he wouldn’t charge for that. He switched some things around on the panel but he wouldn’t charge us. We were impressed with his knowledge and INTEGRITY.. we will use him in the future and I highly recommend him for any electrical work you may need. Our call was last minute but he didn’t rush through but made sure we understood the details of what he was doing. I am offering this review because my husband and I felt comfortable with his skills before he refused to charge us. Please consider using his services the next ime you need electrical work. Both men were very courteous and extremely personable….actually enjoyed talking to them as much as w were dreading an additional expense. Thanks for your time.

JSR has helped me twice now with lights that weren't working, and they are my favorite contractors in any category--Colin is super patient and amazingly thorough in exploring the source of problems, and is not in a hurry to move on to the next project. And he recommends improvements that could help, but is not pushy in the least. And their prices are much less than I would have expected. I give them the highest rating possible.