Best Lighting Layout in Columbus OH

Nate was very professional and on time for our scheduled appointment. Nate did a great job!

Very poor customer service. Recently built a home with MI Homes and Romanoff is the only electrical contractor for MI. My issue revolves around customer service and following up on errors that have been made. I understand that issues happen, but it is not necessary to have to call/email 5 different times in regard to a minor error that needed fixed in the home. We laid out what needed to be done with a light fixture of ours, multiple times before the installation was completed. The fixture was installed wrong, 3 months ago, and is still not fixed. Project Manager is very poor at following up and actually getting it completed. We would do it ourselves but we can't touch electrical items in the house or it voids our warranty with Romanoff.

Also, didn't appreciate going to Crystal Clear Audio and having them tell me that Romanoff shouldn't be selling you those items, they are not worth it.

We were confirmed for an appointment today for installation of Smarthub, they never showed and when we called them they let us know that we were never put on the schedule, although we had an email confirming this.

Pricing is also outrageous for installation costs, which you have to use because again if you install anything on your own your warranty is voided.

Overall, if you're building a house with MI, be careful with Romanoff. Customer service is poor, follow up is terrible, sales practices are not fair.

Best electricians around!