Best Install Customer Provided Ceiling Fan in Columbus OH

After having a guy come do an estimate, I cannot get anyone to call, text or email back to set up a time to simply answer a question or possibly ever do any repairs. Why take time for an estimate if you don't follow up at all or want work? The job would have been over a thousand, so not just a tiny one outlet not worth the time. Very frustrating when needing work done to have wasted this time trusting they'd follow through. I'd steer clear of this company. There are much more reliable electricians to hire. I am trying very hard to assist my 92 year old father to repair needed items at his home. He thought since this company is directly across the street from his home they'd offer him good and fair service.

EDIT...They say I should be patient due to their scheduling issues due to Covid. I wasn't even trying to get on the schedule. I had one question...one small question needing clarification. We're all slammed due to a crazy past year...I'm totally understanding of that but it's still very easy to offer kind, courteous follow up.
They did an estimate for the wrong item. I think. I asked how much to repair an outside outlet and the estimate shows how much it is to remove it all together. I was curious if it cannot be repaired or it was mistakenly written up as a removal. Their email said if I had any questions to feel free to ask. I did. But now being told I somehow came at them in some dangerous manner?? I sat quietly and chatted with Anthony's assistant while Anthony looked at the items needing repairs. I chatted about the schooling and apprenticing aspect of getting into electrician work and I'm sure both of them can attest to my friendliness versus saying I am dangerous. As for the rude blanket comment about Realtors (who give plenty of business to contractors and most are just nice people doing a job and are also slammed for time like this guy), there's no reason to say this simply because of what I do for a job. This is my dad's home and I'm his daughter. I was at the home as his kid... helping an elderly parent.
I've read the other 1 star reviews for Daniel Hawk, the owner, on BBB, Yelp, Angies List, Google, etc saying this is how many others have been treated as well. I should have read those first. My father saw he lived right across the street, so set this up for his repairs. Now I even saw that he was previously on ABC6onyourside for taking money from clients and not completing work. Yikes. I had no idea of who I was unfortunately dealing with. Its sad scammers are all around us these days.
Bottom line, if you start working with a person by giving them an estimate, you've then engaged them as a customer and owe them a bit of service, if only in the smallest of ways. Just to be honest, courteous and kind is enough. If you're slammed and cannot book until August, just reply with that. Again, why do an estimate if never intend to follow up? I had a single question needing answered by an old man who needed help. He's 92 , an Army vet and deserves to be treated nicer.
To come on here and say you sift through people after meeting them and decide if they are too dangerous to work for? What? Us? After what I read about you...my dad dodged a bullet, not only in the Korean war.