Best Electrical Engineering in Columbus OH

Excellent company!

Had their crew out and they did an amazing job! Very personable and professional! 5stars!!

We moved into our new build home in the fall of 2020. Romanoff was the company contracted by our builder. After move in - we wanted to have the wall above our fireplace wired to hang our TV. Our next-door neighbors (who have the IDENTICAL floorplan to our home) had just had Romanoff do this just weeks prior. They were quoted $180 and paid $180.

Fast forward to our experience - we too were quoted $180 - but when the bill came due - we were charged $330. Not only this, the technician who came to do the job literally said that he didn't know how to do the wiring above the fireplace (?!) and my husband had to WALK HIM NEXT DOOR to inspect the job that had been done at our neighbor's house just a few weeks prior.

When attempting to contact Romanoff to discuss our concerns - we were given the run around for LITERAL MONTHS (roughly 5 months to be exact). When I finally was able to speak with the Division Manager - he tried to explain the discrepancy by stating that our job took an hour or so longer and thus cost more. He went on to state that labor cost ~$50 per hour. When I commented that $180 + $50 equaled ~230 and NOT $330 - he was unable and unwilling to provide an explanation for the difference in cost. I additionally expressed my frustration that the job took longer to complete, because the technician had to be WALKED NEXT DOOR to our neighbors' home to inspect their job. He had no comment for this. Not only this - he was incredibly rude and told me that I was frustrated only because I wasn't getting my way. They ended up refunding us an arbitrary $70 - but even then, wrote the check to the wrong name and were very difficult when we requested a check with the correct name.

We will NEVER hire Romanoff again. We sincerely felt as though we were scammed and would never recommend their services to anyone.

Used to work here & loved it.
Great company, great people.

Excellent support and quick turn around on parts

I signed the contract for a whole house backup generator on August 16, 2022. Every step of the process was more difficult than it needed to be. I had to call for updates as almost nothing was ever communicated to me. I had to pester them to schedule things. After much legwork on my part, the generator was finally installed in late February. As of this writing (May 25, 2023), my generator still does not work, even though it's been paid in full. The techs tested it, but every time we have an actual power outage, it does absolutely nothing. I work from home and the main idea behind getting the generator is that it would protect me from the occasional power outages that happen in the country. So, instead of actually being able to do my job, I have to call to have someone come out and that normally ends with promises that they will come back and fix it later because they cannot correct whatever is wrong with the generator this time. And then burn vacation time because I am physically incapable of doing my work. To say I am frustrated and disappointed is a massive understatement.