Best 24/7 Emergency Service in Columbus OH
Electrician
I was hesitant to have a licensed electrician come and repair/replace our outdoor outlet in our screened patio. After all, I've been dealing with less-than-stellar contractors for the past 6 years, and that - unfortunately - seems to be the norm these days. Affordable translates to shoddy work and an I-don't-care attitude in many cases. However, Anthony proved yesterday that this isn't always so.
I'd missed our first scheduled appointment as a result of a personal tragedy we'd endured, and Anthony was very understanding and professional about the matter and instantly offered to reschedule. I'm quite pleased I made the decision to do just that. While this business is exceptionally busy with/for other customers, Anthony still made time to squeeze my partner and I into his schedule.
I will admit, when Anthony and his apprentice arrived for our service appointment, I was a bit...surprised. He was not at all what I expected. To be quite honest, I expected someone...well, OLDER. I know that was an unfair assumption and expectation, but I equated age with experience. I quickly found out that with Anthony, once again I was proven wrong...
Anthony and his apprentice, Thomas, set to work straightaway once shown the trouble spot and my hopes for the task were communicated to them. All the while, both of them were very helpful in answering questions, providing feedback, and conversing in general, and did not become annoyed a single time that I was talking their heads off. Once they accurately assessed the situation, Anthony outlined what he was going to do in order to rectify it, which actually went well above and beyond what I had expected to see accomplished at the end of the job!
By the conclusion of the task, we'd received an excellent, to-code solution to our issue. So, why did I not rate a star higher, for a 5 Star Review? Just a few things I felt should have been done differently in the course of their work. First, when the main power needed to be turned off instead of just a breaker or two, my partner, Darell, should have been notified of that since he was working from home that day, and could have potentially been in the middle of a call with a client when power was lost. This could have created an issue for Darell with his Supervisors. Second, a notch was cut into one of our secondary support beams when the original plan was to run wires a certain location, and in the end that ended up not being the case. An albeit-small piece of structure was needlessly removed (and left unfinished) before the final plan of execution had been determined and carried out. This shouldn't ever happen. Finally, regardless of the fact that some of the work carried out to resolve our electrical issue was conducted in an unfinished, utilitarian part of our basement, the small mess made when having notched out our support beam and stripping wiring to install a new receptacle should have been cleaned up and instead was left for us to deal with. Somewhat small matters, which is why only one star was deducted, but relevant nonetheless. Five stars are reserved for truly perfect transactions in my world, and while Anthony definitely has potential to receive nothing but that from all future customers, there is a little room for improvement.
Would I have Anthony and others from Buckeye Electric of Upper Arlington back to do more work? Would I recommend them to friends and family? Without a single moment's hesitation, and I'm already planning on scheduling a few more tasks to be carried out by them in the near future. The value received for the money, the friendly, knowledgeable service, receiving quality work, etc., all add up to an electrical service company that you will HAPPILY keep in your contacts! You'll wish ALL your contractors/handypeople were on this level, I'm sure of it.
614electrician.com
I'd missed our first scheduled appointment as a result of a personal tragedy we'd endured, and Anthony was very understanding and professional about the matter and instantly offered to reschedule. I'm quite pleased I made the decision to do just that. While this business is exceptionally busy with/for other customers, Anthony still made time to squeeze my partner and I into his schedule.
I will admit, when Anthony and his apprentice arrived for our service appointment, I was a bit...surprised. He was not at all what I expected. To be quite honest, I expected someone...well, OLDER. I know that was an unfair assumption and expectation, but I equated age with experience. I quickly found out that with Anthony, once again I was proven wrong...
Anthony and his apprentice, Thomas, set to work straightaway once shown the trouble spot and my hopes for the task were communicated to them. All the while, both of them were very helpful in answering questions, providing feedback, and conversing in general, and did not become annoyed a single time that I was talking their heads off. Once they accurately assessed the situation, Anthony outlined what he was going to do in order to rectify it, which actually went well above and beyond what I had expected to see accomplished at the end of the job!
By the conclusion of the task, we'd received an excellent, to-code solution to our issue. So, why did I not rate a star higher, for a 5 Star Review? Just a few things I felt should have been done differently in the course of their work. First, when the main power needed to be turned off instead of just a breaker or two, my partner, Darell, should have been notified of that since he was working from home that day, and could have potentially been in the middle of a call with a client when power was lost. This could have created an issue for Darell with his Supervisors. Second, a notch was cut into one of our secondary support beams when the original plan was to run wires a certain location, and in the end that ended up not being the case. An albeit-small piece of structure was needlessly removed (and left unfinished) before the final plan of execution had been determined and carried out. This shouldn't ever happen. Finally, regardless of the fact that some of the work carried out to resolve our electrical issue was conducted in an unfinished, utilitarian part of our basement, the small mess made when having notched out our support beam and stripping wiring to install a new receptacle should have been cleaned up and instead was left for us to deal with. Somewhat small matters, which is why only one star was deducted, but relevant nonetheless. Five stars are reserved for truly perfect transactions in my world, and while Anthony definitely has potential to receive nothing but that from all future customers, there is a little room for improvement.
Would I have Anthony and others from Buckeye Electric of Upper Arlington back to do more work? Would I recommend them to friends and family? Without a single moment's hesitation, and I'm already planning on scheduling a few more tasks to be carried out by them in the near future. The value received for the money, the friendly, knowledgeable service, receiving quality work, etc., all add up to an electrical service company that you will HAPPILY keep in your contacts! You'll wish ALL your contractors/handypeople were on this level, I'm sure of it.
1580 Fishinger Rd Suite 290, Columbus, OH 43221