Best Tripped Breaker in Charlotte NC

I had an exterior outlet moved and replaced in my backyard. Julie was very helpful and communicated the appointments with me. Jose was awesome and did a great job!

Amazing company. Super helpful. Came on short notice. Felt like they were honest and looked out for my best interest and not just to find a way to charge me. Highly recommended! Will definitely use again!

I contacted Bates Electric because I had power outages in multiple places inside my house. They took my information and scheduled an appointment. The morning of my appointment, Bates called to verify someone would be at the residence. Shortly after that, I received a phone call from the technician named Thomas. He verified my info and gave me an ETA of his arrival. He arrived at my home on time and called to verify where he should park. He started his service call paperwork, verified my power concerns, grabbed his tools and went right to work to find the problem. Upon finding the problem, Thomas explained to me what the problem was and what he was going to do to repair it. Once repaired, Thomas went around to make sure all non-powered issues had been corrected. He was very professional and showed to be extremely knowledgeable in what he was doing. I felt I was in good hands right from the start. Bates and Thomas come highly recommendated from me.

Sincerely,
Thomas Wright

Super professional. He gave us a few different options based on price and explained what was causing the issue. We went with the mid-priced option and everything has worked great so far.