Best Thermal Imaging in Charlotte NC

Mr Crawford is a true professional. He called to give us an estimated arrival time and was perfectly on time. He then listened to our issues, assessed the problem, told us how he would fix it, and fixed it in very little time. After we paid (i.e. not on the clock) he stayed to listen to any questions / concerns we had. Without question we will work with Bates Electric and ask for Mr. Crawford again.

They setup the appointment quickly. That I would have to was the end of it. I called after my appointment time passed, they let me know the electrician was running a little behind (as in 30 minutes because he was going to grab something to eat). Ok, no problem there, about 90 minutes later I get a call from the electrician saying he wasn't going to make it for another hour (2 and a half hours after appointment time), said ok I can deal with that, people have stuff come up. Called the business to let them know to cancel my request for service after an additional hour went by from when the electrician said he'd be here (3 and a half hours after my appointment time). Sound very professional on the phone and thought I found a good company based on the previous review (nice work from the photos and referrals from Duke energy). Had a few jobs that I need an electrician for out at the house so probably more disappointed then they are for losing my business.

My go to electrician for the past five years. Yeah, they are that good and the pricing is always fair. Best part is the speed and that they actually pick up the phone when I call them. Lots of electricians and contractors never answer the phone. I will keep using Bates for as long as possible.