Best Storm Damage in Charlotte NC

Had a great experience using Bates Electric for the first time and will definitely use them again for future projects. Brad was very professional, knowledgeable, and actually completed the task earlier than expected. Brad displayed excellent craftsmanship with the install and I look forward to working with him and Bates Electric again soon.

Bates, while a good value on cost could have burned my home down by NOT following Tesla's very basic specs.

I have contacted their service line about 7x and they have 0 interest in doing the right thing by refunding my money as I had to hire another electric company to fix their work. The electrician showed up and had no interest in running the wiring to the placement we originally wanted. We compromised and had him install the NEMA 14-50 outlet directly beside the panel in the garage- Super simple and about a 45 min job. However, He was unprepared and did not have the Proper high quality industrial grade NEMA outlet on hand that Tesla specs. He then left our home and purchased a very low quality $10 outlet at the Home Depot.

This is the result. A never event and this all could have been avoided with the proper materials used. You can not advertise that you are a recommended Tesla installer if you're not going to follow their specifications. I have been more than patient and courteous. Nice guys always get the shaft and this is a prime example.