Best Power Distribution in Charlotte NC

I contacted Bates Electric to come out and install a charger for my electric vehicle. They gave me a fair price range on the phone and a time range when the technician would come. Rob came out and did a wonderful job, real quality work. Highly recommend!

Sucked.

Terrible customer service all around

Great place to work, good Christian values!!

EXCELLENT referral from Duke. Ryan was our electrician and he was fantastic. He came on time. Went above and beyond regarding our electrical issues. And the price was VERY reasonable.

Our problem: One of our outlets shorted out and took out a while wall of outlets with it.

His solution: He replaced the shorted outlet and the other outlets fixed themselves after that.

BONUS: He asked us if there was anything else he could help us with before he left and we actually have 2 outlets in the house that have NEVER worked (in the 5 years we've lived here). 20 minutes later they were BOTH fixed and working!

Total cost: Less than 45 minutes and less than $90 total.

EXTRA Bonus: Ryan gave us some very reasonably quoted suggestions to make our home safer for us and our kids. He didn't give them in a way that made it seem like he was just out to make more money....he seemed to genuinely care about mine and my children's safety. He said if we couldn't afford the big project right now, to save for it, but at a MINIMUM spend a $25 at the Lowes for some extra Fire Alarms.

EXTRA EXTRA Bonus: We have 4 young children home. The youngest are twin 4yo boys. They annoyed poor Ryan the ENTIRE time. Asking him his name. What he was doing. Why the lights were out. What tools he was using. *I* was SO frustrated with them. I tried to control them better but I swear they were feeding off each other (as they always do) with the pestering. Ryan was EXCELLENT with them. If you didn't know it, you would have assumed he was family with how familiar and kind and patient he was with them. Patiently explaining what he was doing, giving his name 100 million times and smiling at them. Gosh. I love Ryan. I love that National Standard Electric hires men like Ryan. All men should be like Ryan. 5/5 HIGHLY recommend this company to anyone needing electrical work. We will DEFINITELY be using them again.

Picture of my living room that Ryan fixed and is now bright and full of light. Thank you National Standard Electric!!!

Bates, while a good value on cost could have burned my home down by NOT following Tesla's very basic specs.

I have contacted their service line about 7x and they have 0 interest in doing the right thing by refunding my money as I had to hire another electric company to fix their work. The electrician showed up and had no interest in running the wiring to the placement we originally wanted. We compromised and had him install the NEMA 14-50 outlet directly beside the panel in the garage- Super simple and about a 45 min job. However, He was unprepared and did not have the Proper high quality industrial grade NEMA outlet on hand that Tesla specs. He then left our home and purchased a very low quality $10 outlet at the Home Depot.

This is the result. A never event and this all could have been avoided with the proper materials used. You can not advertise that you are a recommended Tesla installer if you're not going to follow their specifications. I have been more than patient and courteous. Nice guys always get the shaft and this is a prime example.

great work!! thank you MT

Harry Davis did a wonderful job installing a new electrical box and light fixture for us. We are very pleased with the service and will be using Electro-Man again!