Best Hydro Jet in Charlotte NC

On 7/15/2021, Lal Zuala and Zo replaced an irreparably damaged, and possibly 100-year-old pipe, at my home. They called when they were on the way and arrived when they said they would. Despite the oppressively hot and humid day (and having to work in a crawl space that, undoubtedly smelled like sewage), they were always pleasant and professional even when I peeked outside, occasionally---but hopefully not too much--- to see how they (and the plumbing job) were progressing. For approximately 8 hours, Lal Zuala and Zo worked like a well-oiled machine: calling and responding to each other, alternating tasks (if someone needed to fetch a part off-site), and shuttling new and old pipe to and fro. They never complained about how difficult the job was, how smelly it was, how hot it was, or anything of the sort. They took one lunch break (which seemed far TOO short, to me) and devoted their entire time to the task at hand. I doubt they even took a personal call!When I learned that my job required an unexpected piece that was not included in my original estimate, Lal Zuala patiently explained the situation and my options. I was quickly able to identify the most economical and best choices for my needs due to his readily available pricing. In the end, Lal Zuala and Zo took the bad pipe from under my house and away with them (which I very much appreciated), replaced the soil around my flowerbed (which had been carefully set aside on a tarp), and completely cleaned up after themselves. When they were done, the only thing they left behind was a brand-new cleanout plug (and two incredibly happy customers).Over the past month, I have had nearly half a dozen repairmen to visit my home for various reasons. While all were good, those from Michael’s and Sons (both plumbing AND electric) were among the best. However, Lal Zuala and Zo, were exceptional. If I had to do all over again, I would definitely go with Michael’s Plumbing for the job AND would specifically request Lal Zuala and Zo, by name.