Best Fiber Optic Cabling in Charlotte NC

Danny was very professional and quick and efficient. Will definitely ask for him again

Hogging up the parking lot with all the work trucks.

My complaint may not alarm most but it truly upset me. I was contacted by this vendor to repair some outlets that my Home Warranty Company contracted with. The tech called today 10/28 to say they were in my area and wanted to see if we were available for them to come out. At no time during this brief call was I informed of addl’ fees. As I wasn’t home my husband was aware of them coming out and servicing our home. At time of payment we were charged the deductible of $100 (no problem) and a charge to use debit/credit card of $10.75!!!! $10.75 to use my card!!! If I was told of this fee I surely would have gotten cash for payment. $10.75 is outrageous especially during a pandemic for multiple reasons. 1. Covid spread 2. Safety of tech or customer 3. Guarantee tender (no fake bills)

*** Be weary of hidden fees with this company because if they charge $10.75 to use debit card imagine how much they’re overcharging for repairs**

One thing I have learned after years of DIY projects is that I don’t touch anything electrical. I built out a pretty sizable addition on our home, but I had Bates come and do the electrical work because too complicated and dangerous to do on my own. Bates always has a good price, too.