Best Design Assistance in Charlotte NC

Powersource installed and continues to maintain our whole house generator unit. They did a great job and we’ve been very happy, especially when the power goes out! ?

The guy was extremely rude.

on my 2nd payment at time of installation to Arc Electric the check was paid by my bank on dec 13, then sent back to my bank from Arc Ele. Co. bank (Chase Bank) the next day, my bank told me that Chase had labeled is as a suspicious transaction when they returned the money.The money had been paid to there bank, the check was honored by my bank but the funds were returned by Chase. They then started treating me like i had done something wrong and wanted to charge me fees. i called the owner who was very RUDE , did not want to listen to my concerns, and told me I didn't have to pay his fees, but he didn't care what had happened. the office mgr. is the worst customer care person I have ever had to deal with. I had shorted them the fee my bank had charged me for putting a stop payment on the check, before I gave them a replacement check and didn't pay the fee they tried to collect , then I called my bank and they removed the fee, so I called my salesperson and told him I would pay them the fee i had shorted them that my bank had charged me but was not going to pay the fee they wanted. then when ARC Ele. got to my home they tried to hit me with the fee again. I called the office to get the same stone wall , RUDE office mgr. I didn't pay the fee and never will or ever use this firm for anything, I have also filed a complaint with BBB and Generac