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I'm not one to leave reviews, but my experience with Eugene was such a nightmare and I'm hoping I can steer others clear of the headache. In short, this man is a liar and a poor communicator.
I reached out to Eugene with a simple 40-min job installation. I was in his schedule about 5 times before I finally got him through the door. There was always an excuse, whether it be delays in a job the day before, oversleeping, or as serious as family medical emergencies. At first I believed the more serious excuses and tried to stay patient. When he finally arrived for the job about a week after the initial scheduling, he changed his story multiple times to avoid completing the simple job that day, clearly rushing to his next appointment in his signature overbooked schedule. When he promised his return the next day... another emergency. His car broke down. He sent a video and it seemed plausible, but his communication once again broke down, with no word for the rest of the day. When we finally rescheduled he said that his dry wall repair guy, Patrick Laulu (great guy, would refer), would do the follow-up job for free as a favor to Eugene. Supposedly Patrick's car had broken down that day, and now Eugene was giving him rides around town. As a thank you to Eugene, he was going to do my small job for free. I figured, great, Eugene realizes what a headache this has been and is trying to make it right. The next day, Eugene shows up, no Patrick. He claims that when he went to Patrick's house to pick him up for the day, Patrick never answered the front door (and that's why he was an hour late to the job). Eugene finally does the job and leaves. Patrick comes back later that day and half way through the job I find out that not only did Eugene make up the entire story of Patrick's car breaking down and Eugene swinging by his house earlier that day, he also has no knowledge of this supposed deal of free dry walling. Of course Eugene never picks up his phone when I call for an explanation, instead texting that he's at a family event and can only text. Then of course, Eugene never texts back.
This is not a good guy. Maybe he takes bigger jobs more seriously, but I'd never recommend him. There's gotta be electricians with better character. Good riddance.
reigncityelectricwa.com
I reached out to Eugene with a simple 40-min job installation. I was in his schedule about 5 times before I finally got him through the door. There was always an excuse, whether it be delays in a job the day before, oversleeping, or as serious as family medical emergencies. At first I believed the more serious excuses and tried to stay patient. When he finally arrived for the job about a week after the initial scheduling, he changed his story multiple times to avoid completing the simple job that day, clearly rushing to his next appointment in his signature overbooked schedule. When he promised his return the next day... another emergency. His car broke down. He sent a video and it seemed plausible, but his communication once again broke down, with no word for the rest of the day. When we finally rescheduled he said that his dry wall repair guy, Patrick Laulu (great guy, would refer), would do the follow-up job for free as a favor to Eugene. Supposedly Patrick's car had broken down that day, and now Eugene was giving him rides around town. As a thank you to Eugene, he was going to do my small job for free. I figured, great, Eugene realizes what a headache this has been and is trying to make it right. The next day, Eugene shows up, no Patrick. He claims that when he went to Patrick's house to pick him up for the day, Patrick never answered the front door (and that's why he was an hour late to the job). Eugene finally does the job and leaves. Patrick comes back later that day and half way through the job I find out that not only did Eugene make up the entire story of Patrick's car breaking down and Eugene swinging by his house earlier that day, he also has no knowledge of this supposed deal of free dry walling. Of course Eugene never picks up his phone when I call for an explanation, instead texting that he's at a family event and can only text. Then of course, Eugene never texts back.
This is not a good guy. Maybe he takes bigger jobs more seriously, but I'd never recommend him. There's gotta be electricians with better character. Good riddance.
Seattle, WA