Best Commercial Lighting Retrofits in Seattle WA

We had quite a few issues. The technician not only fixed all of them he followed up the next day to ensure we had connected with a resource that would fix a problem that was not even within his scope of work. Professional, articulate, responsive and knowledgeable.

Such a frustrating customer service experience. I had previously used Keithly and was happy with the quality of work and the technicians. However, the last two times I have tried to get a bid I've had a terrible experience. Most recently, I contacted them for a semi-emergency job. Their service model is that a customer service rep takes your information and then a project manager returns your call. This leaves the customer without ANY information about when a technician is available and whether it is possible to be seen quickly. It took four days for the project manager to even return my call so that I could find out when they are available. All the while, there is absolutely no electricity in half my home and a possible live wire in the wall.

Out of the other four companies I called, Keithly was the only one with this model. The other businesses I spoke with were able to quote wait times and schedules. I finally booked an appointment with someone else, since I was able to talk to a scheduler right away.

I will not be using Keithly in the future. I have some big needs in my home, and I have no desire to be placed in the black hole waiting for someone to get around to calling me back.

Recently, we decided to add some solar to our little cottage. That was one of the best decisions we made since moving to WA. Artisan Electric have been far and away the most thorough and conscientious local business we have worked with as we renovated our home. If there were any business I would feel confident in recommending to friends and family, it would be Artisan.

Specific and upfront and fast

Mark my words.. whoever was driving neighborhood electric van number 20 on June 13th 2023 is going to kill someone with the way they were driving. If you looked up “road rage” in the dictionary, that person would be right there on the page. So incredibly unprofessional, unsafe and scary to be driving near on I5 northbound.