Best Basement Renovation in Seattle WA

Tommy was helpful, understanding, came on time, and completed the home repair.

I had an excellent experience with Raincap on some electrical work that needed to take place in our home. Their lead electrician, Bryce, is professional, knowledgeable, friendly and communicative. He gave us a fair estimate and was very honest regarding the scope of work that needed to be done. The two electricians, Pete and Josh, were also efficient, polite and knowledgeable. In addition, they followed COVID guidelines appropriately. We'll definitely use them again if we have further needs and I'd recommend them to anyone requiring an electrician.

After installing new siding on our home, we had an issue where a circuit breaker would constantly trip. This left us with no power to 1.5 of our 3 bedrooms. Within 48hrs, OHM was able to come on-site (free) and produce a quote to troubleshoot the issue. Not only did they provide the most detailed estimate of the contractors we had come on-site, Alfred also greatly impressed us with his willingness to explain the process and answer any questions.

A week later, we had Chris and Justin at our house performing the troubleshooting. Just like with Alfred, they were on time, extremely polite/professional, and very responsive to all of our questions, including some that extended beyond the current issue at hand. Alfred also stopped by halfway through the service call and was able to give us an impromptu walk-through of potential additional options to address a separate, underlying concern Chris and Justin had found. However, Alfred was also very pragmatic in making sure we didn't take on unnecessary cost/work as he actively sought to understand what our actual needs/goals would be in order to determine if the additional work was necessary. Oh, and did I fail to mention they found the issue and fixed it in the same visit, not causing us to incur any additional charges from the troubleshooting quote (aside from materials)? =)

Overall, they were great, well priced, and very customer-centric. If/when we have any future electrician needs, we will be reaching back out to OHM and happily recommending them to others.

*NOTE: Our home is from the '40s with a LOT of unique electrical design choices that OHM had to overcome, further adding value to the service they provided!