Best Job Training in Phoenix AZ
Electrician
I am updating my review. Turn it On's owner called me about the one star review. He apologized for the no-shows and agreed that was unacceptable. He asked I give them an opportunity to make it right and offered the same $60 as before. I agreed to try.
Pablo and Carlos arrived on time at 6am. They we're friendly, knowledgeable and professional. The worked for a couple of hours and fixed all the issues I had
I'm changing my review to 3 stars. Can't go higher after 2 missed appointments but would use them again. I would stress the importance of showing up or calling, but I would try them
FIRST POST
Turn it on came highly recommended from a trusted friend. However they did not come through. I made an appointment that was to be between 8 am and 11 am. At 11:30 I called and was told there had been an emergency and they would be, at best, late afternoon. He also said he was, at that time, onroute to the emergency. I communicated my displeasure. I got a call from another tech that said he could be here in 30 minutes. He can and completed, what turned out to be a very simple un-needed repair but could did not have the supplies to complete the other 4 small jobs. He took pictures and notes and said he would call me the next day. I never see or here from him again
Two weeks later I get a bill for $150. I responded with my displeasure that I had not received services as promised and had lost money taking time away from work to make the appointment.
Several days later I get a call from sales person. He says he is sorry the did not perform. He agrees to withdraw the bill. And offers a $60 credit if I would give them another chance. So I did. Everyone deserves a second chance.
Today was the 2nd appointment scheduled to arrive between 8 and 10am. At 10:15 I get a call stating the tech was behind and could he arrive between 2 and 4. I said no and ask how they even stay in business.
If I could give less than one star I would.
turnitonelectric.com
Pablo and Carlos arrived on time at 6am. They we're friendly, knowledgeable and professional. The worked for a couple of hours and fixed all the issues I had
I'm changing my review to 3 stars. Can't go higher after 2 missed appointments but would use them again. I would stress the importance of showing up or calling, but I would try them
FIRST POST
Turn it on came highly recommended from a trusted friend. However they did not come through. I made an appointment that was to be between 8 am and 11 am. At 11:30 I called and was told there had been an emergency and they would be, at best, late afternoon. He also said he was, at that time, onroute to the emergency. I communicated my displeasure. I got a call from another tech that said he could be here in 30 minutes. He can and completed, what turned out to be a very simple un-needed repair but could did not have the supplies to complete the other 4 small jobs. He took pictures and notes and said he would call me the next day. I never see or here from him again
Two weeks later I get a bill for $150. I responded with my displeasure that I had not received services as promised and had lost money taking time away from work to make the appointment.
Several days later I get a call from sales person. He says he is sorry the did not perform. He agrees to withdraw the bill. And offers a $60 credit if I would give them another chance. So I did. Everyone deserves a second chance.
Today was the 2nd appointment scheduled to arrive between 8 and 10am. At 10:15 I get a call stating the tech was behind and could he arrive between 2 and 4. I said no and ask how they even stay in business.
If I could give less than one star I would.
1745 W Deer Valley Rd Ste 110, Phoenix, AZ 85027