Best Gfci Outlets Replaced in Phoenix AZ
I waited a full week to see if there would be some form of follow up from my service last week before posting my review.
I originally saw the work van on Grand & Vet Owned caught my eye (& tugged at me since my family consists of many branches of service over several generations. I called & set up an appointment for an estimate.
Work needed was a new run in my garage to install the Ring Flood Light, & relocation of the doorbell wiring to accommodate the Ring Video Doorbell. The original appointment I scheduled, I got a call at the end of the window of time I expected the electrician. I was informed they were tied up on a job & needed to reschedule. I get it, things happen & for me it was no big deal, but if someone took off work for the estimate, it would have been a wasted day.
2 Days later, the electrician came on time, was friendly & personable. I felt the estimate was a bit high, but I also know most companies charge for a visit just for an estimate, coupled with the knowledge it was a Vet owned business...I opted to schedule the work. I explained the situation with the doorbell need & wiring the floodlight. The estimate was $1,100 less a military discount (which I did think was thoughtful considering the price) I asked about the patch work for the cuts to the drywall & sadly was told I would be left with the cut outs screwed in & would need to get a drywall guy to make look like nothing was done. Still. I scheduled the next available time.
I showed my wife the estimate & she to was a little concerned about the price for the job. We agreed it needed to be done nonetheless.
The electrician arrived around noon & went right to it. I pointed out the installation of the ring products weren't listed on the estimate, but he said it wasn't a problem, he will take care of it. I also had an outlet I asked him to look at while he was here. It had a loose wire that burned our vacuum plug. I asked how much to fix & the answer kind of stunned me...$100.00. So, a $4.00 part & 5 minutes rated a charge of $100.00. Since he stated it was a wonder the house didn't burn down...I allowed him to replace the burned outlet. A total of 5 hours later, he said he was done, I gave him my card to charge, signed & parted ways. I had a softball game to coach & we were at the edge of our time to leave.
When we got home, I was able to actually pay attention to details. I did the programming of the doorbell & went through troubleshooting with the tech from Ring. It was determined that the fault is in the wiring & not in the floodlight. I pulled the floodlight off & viewed the black wire was cut on mounting the light. Removing the light arced & tripped my circuit to the entire garage. The garage door open, I did not want to leave my home unsecured. Now 9 PM, I recalled this company was 24 hours. My call was answered by a pleasant woman who said this would be passed on. I asked if I would be charged for this after hours service call even though it was the electricians mistake. I got no definitive answer & the return call came some 11 hours later.
I could not stand the thought of leaving my home unsecured for the night as I have valuables in my garage & after waiting 2-3 hours for the return call...decided to fix it myself. Not the handiest person with a screw driver...I felt no other viable option, but I was greatly disappointed to say the least. When I went to the front door, I found all the debris from the job still on the floor & in my daughters hamster cage. I would have thought at least the dust & drywall parts on the floor would have been tended to.
Joe Lake (the electrician) returned my call at 8:06 AM. He explained when he got the call, he had already turned in for the night & just got the message in the morning. I explained I had to repair the wire because I couldn't leave my home unsecured. While I did get an apology...that was the extent of it. I will not be recommending this company to anyone.
www.phoenixelectricianstoday.com
I originally saw the work van on Grand & Vet Owned caught my eye (& tugged at me since my family consists of many branches of service over several generations. I called & set up an appointment for an estimate.
Work needed was a new run in my garage to install the Ring Flood Light, & relocation of the doorbell wiring to accommodate the Ring Video Doorbell. The original appointment I scheduled, I got a call at the end of the window of time I expected the electrician. I was informed they were tied up on a job & needed to reschedule. I get it, things happen & for me it was no big deal, but if someone took off work for the estimate, it would have been a wasted day.
2 Days later, the electrician came on time, was friendly & personable. I felt the estimate was a bit high, but I also know most companies charge for a visit just for an estimate, coupled with the knowledge it was a Vet owned business...I opted to schedule the work. I explained the situation with the doorbell need & wiring the floodlight. The estimate was $1,100 less a military discount (which I did think was thoughtful considering the price) I asked about the patch work for the cuts to the drywall & sadly was told I would be left with the cut outs screwed in & would need to get a drywall guy to make look like nothing was done. Still. I scheduled the next available time.
I showed my wife the estimate & she to was a little concerned about the price for the job. We agreed it needed to be done nonetheless.
The electrician arrived around noon & went right to it. I pointed out the installation of the ring products weren't listed on the estimate, but he said it wasn't a problem, he will take care of it. I also had an outlet I asked him to look at while he was here. It had a loose wire that burned our vacuum plug. I asked how much to fix & the answer kind of stunned me...$100.00. So, a $4.00 part & 5 minutes rated a charge of $100.00. Since he stated it was a wonder the house didn't burn down...I allowed him to replace the burned outlet. A total of 5 hours later, he said he was done, I gave him my card to charge, signed & parted ways. I had a softball game to coach & we were at the edge of our time to leave.
When we got home, I was able to actually pay attention to details. I did the programming of the doorbell & went through troubleshooting with the tech from Ring. It was determined that the fault is in the wiring & not in the floodlight. I pulled the floodlight off & viewed the black wire was cut on mounting the light. Removing the light arced & tripped my circuit to the entire garage. The garage door open, I did not want to leave my home unsecured. Now 9 PM, I recalled this company was 24 hours. My call was answered by a pleasant woman who said this would be passed on. I asked if I would be charged for this after hours service call even though it was the electricians mistake. I got no definitive answer & the return call came some 11 hours later.
I could not stand the thought of leaving my home unsecured for the night as I have valuables in my garage & after waiting 2-3 hours for the return call...decided to fix it myself. Not the handiest person with a screw driver...I felt no other viable option, but I was greatly disappointed to say the least. When I went to the front door, I found all the debris from the job still on the floor & in my daughters hamster cage. I would have thought at least the dust & drywall parts on the floor would have been tended to.
Joe Lake (the electrician) returned my call at 8:06 AM. He explained when he got the call, he had already turned in for the night & just got the message in the morning. I explained I had to repair the wire because I couldn't leave my home unsecured. While I did get an apology...that was the extent of it. I will not be recommending this company to anyone.
23309 N 17th Dr #120, Phoenix, AZ 85027
The electricians from Wise Owl Electricians did an excellent job installing electrical outlets in our kitchen. Colin arrived on time and completed his job with a high level of professionalism. I wasn't sure whether what we were trying to do in the kitchen could be done, but he managed to get everything to work perfectly. After the job was over, he cleaned up all of the materials. Even though his project cost was pretty cheap, I believe I should have paid him more than the asked price. From beginning to end, the work was excellent. I will return as a customer.
358 E Roeser Rd #270, Phoenix, AZ 85040
Great, friendly people. Happy with the work they do.
www.phoenixelectricianstoday.com
Phoenix, AZ