Best Air Purification Installation in Phoenix AZ
I’ll start with the good aspects. A tech was dispatched quickly (within 24 hours) and once he arrived, it was a very fast service and appears to have resolved the issue. The tech was also friendly, well prepared and knew what was causing the issue (main drain line was clogged).Now the bad: started off with him asking us to put our dogs outside which wasn’t great as it is still 100 degrees outside, but they’re big and intimidating so fine that’s understandable. Then, I explained the issue and he took a look up in the attic and proceeded to track insulation all over our daughters bedroom on the way back down. Then I mentioned that our house is slightly unusual in that our drain outlet is under the guest sink as opposed to leading outside like most homes and showed him the area under the sink. He said he didn’t deal with those kind of drains and that “he would probably leave that up to the plumber” and that we most likely had another line leading outside. I told him I didn’t think that was the case but he disregarded and proceeded to clear the line. Lo and behold there was only one line was in the bathroom. Dirty water exploded all over the bathroom like projectile vomit, covering everything including my kids toothbrushes, shower curtain, door etc. Water leaking from the vents flooding the hallway (my husband threw down a few bath towels to contain it). He didn’t warn us of the possibility that it could clear out that forcefully (would probably be a good idea just to cover peoples drains prophylactically in the future). Didn’t apologize for the messes or make any attempt to clean them. Then was in and out within 20 min like he was in a rush to go somewhere else. Was not impressed.
www.penguinair.com
3710 E University Dr # 1, Phoenix, AZ 85034