Best Residential Security Systems in Phoenix AZ

Great Company, We wouldn't use anyone else!

They came did the job and cleaned it better then when they got there I was amazed by the work ethic they had really polite and well mannard most definitely recommend best work I've seen

A/C stopped working, called on a Saturday morning and tech was out that afternoon. System was installed new by Parker & Sons 4 years ago, still under warranty. Tech did not have part to make the repair, was going to order it and give me a status report on Monday morning. Then tech tried to sell me on a surge protector for the HVAC system. Said it was necessary but could not tell me why they didn't install one when they first put the system in. If it was that necessary, why wasn't it installed then? Of course, got no answer. Received no call on Monday. Called first thing Tuesday to get a status, was told they had received the part on Monday and are ready to finish the repair. Tech came out on Tuesday afternoon and finished. Was then informed that there was a $95 charge that was called a deductible. First explanation was that we did not do the necessary system inspections and that's why we were being charged. I informed the tech that inspections were done and paperwork could be produced. Inspections were done by another company due to lack of professionalism from Parker & Sons. Second explaination for the charge was due to the cost of location and picking up the needed part, the part that was under warranty. Paid the charge and called the CS rep that I initially talked to, was given his voice mail. Still waiting for a call back, it's been over a week. I've been told that I must buy an inspection package thru Parker & Sons or the remaining 6 years on the warranty will be null and void. I have talked to four people there to try and explain all the reasons for my disatisfaction (we have had other garbage work done by them), but nobody cares to listen. I am frustrated with the lack of professionalism, lack of quality work, constant upselling of unnecessary products and services, no returning of phone calls and upper management indifference. I figure I have 6 more years of them holding me hostage before I can deal with a company that cares more about their customers.

After calling around and waiting for now show show electricians, I was able to get an appointment with Phoenix Electricians Today with Dennis. Dennis was smart ,sharp and willing to listen to my needs. Dennis came out last week and rewired my homes 2 prong outlets to get ready to put on market.
Thanks so much for answering your phone !

Our outside outlet when bad which some how caused a chain reaction of switches and outlets to go out. Including the bathroom!! Rick took his time to come as his last stop and fix. He said it was on his way home and no problem or he would need to do in a day or so. Needless to say - there was a wire loose which kept tripping the inside stuff and was sparking and could have started a fire! I called around and everyone wanted to charge me a fortune. His price was amazing and really should have been more for being there so quick! Love him and will be using again for 2 other projects around the home. He is reliable and friendly. Knowledgeable and caring. A Veteran, Need I say more? Call him first or last....just call him.

I called All Points Electric when I lost power to my kitchen. Mike responded to my emergency immediately and was able to trouble shoot resolve the problem expeditiously and professionally. I will never call another company for any electrical issues again

I was concerned my lights would flash every so often and needed the box and circuits checked. John and Kaden were very patient and professional.