Best Personal Service in Oklahoma City OK

To whom it may concern:
2015
During the last ice storm we had here in Oklahoma City, my home experienced some major damage due to trees falling. One tree split in half taking the power lines down along with the electric meter, cable, phone boxes and some wood off the back of my home! No power and its 35 degrees outside on a Thanksgiving holiday weekend! Call after call I made trying to find someone who could make an emergency stop to my house. When I reached Mr. Toby Striegel through an internet search with Networx, he was just finishing another job and could head to my house almost immediately! By the time I then called my insurance company to file the claim Mr. Striegel had arrived and was there while I was on the phone with them. They authorized the emergency repairs and Toby went to work. Now, keep in mind this is a holiday, Thanksgiving and on a Saturday! Toby worked all day Saturday well into the dark of night. He returned early on Sunday and worked all day to restore my power. He was so efficient and thorough that he found several City Codes that had changed and included the updates as required by law. He then flagged down our local Electric Company, OG&E and was able to convince them to stop at my house and get me hooked back up. (They were only working on main lines they originally said, but Toby came through once again and they stopped.) I will continue to use Mr. Striegel in the future and will recommend him to everyone I know! He is a true professional! Thank you again Toby!!

Thank you,
Jeffrey

Update: 2020

Wow! Almost 5 years to the day, another OKC Ice storm! And once again, tree limbs have fallen, power lines were down. One call to Toby @ EXPERTech Electric and everything is fixed! Truly amazing work! If you need help, this is who you call!

Thanks again Toby!
Jeffrey
11/2020

Our experience with Performance Electric surpassed any and all expectations. Every time I called, I talked to a real person, who remembered me. Brody had our powered restored within 1 1/2 hours, was very professional and friendly. I can't thank the Performance Electric team enough for the absolute best customer service! I look forward to working with them again!!

It required two Trips on two consecutive days, I thought it might before I even called. Both technicians were clean, respectful, and professional. They did a good job quickly. I appreciate the effort and I will keep the company contact info for future work.

It was not good. Electrician was 45 minutes late. He was kind of acting weird I don't know if he was on drugs or something. Would not recommend them but good luck to those who choose them

Faith did a good job installing a generator. After that, I endured several years of frustration with them servicing my generator. I would call and leave messages and go weeks before getting a call back. Technicians were difficult to get scheduled. It was a hassle. I found someone else to service the unit and was happy with them. During the recent ice storm my regular service provider wasn't able to help. When I called Faith, a man answered the phone and began telling me that the problem presenting itself was all my fault, that I should call the other people back. I stopped him and said bluntly do you want to come out and work on this generator or not? That was met with him arguing with me and being rude. I'm done with Faith. Their customer service skills are ridiculously poor and I will never put myself through the frustration of having to call and beg for someone to come out to my house again.

Had my electric panel upgraded. A bit pricey but great service from Josh and Alex. Still waiting to hear back from the company on getting my drywall repaired where they had to cut space for a new panel.