Best Gas Furnace in Oklahoma City OK

Our AC unit stopped work on a Saturday afternoon. I called Terry’s because they had serviced my units before. Even though it was the weekend I got a quick answer and set up a time for a technician to come out. Within 5 minutes of getting off the phone with the office the tech Jay called me. Gave me an estimate time of arrival. Called me back 30 minutes later and had a cancellation so was on his way. Jay was quick to Service and explain the situation. I appreciate Jay for his help and Terry’s for their service.

Above and Beyond showed up at the time that they indicated. Michia was my tech and he was outstanding and fixed my problem quickly. He did give some options regarding upgrades as my plumbing is original to the house, and it was greatly appreciated. He took the time to explain these options. I plan to use Above and Beyond for all my HVAC, Plumbing and Electrical needs going forward.

My mother has Dementia, I specifically authorized a hot water heater installation and a new shutoff valve to the house. Instead they sold her on some bogus part on the shower. I wish I could give more info on the part and what it was but they will never answer my questions when I call. they always claim they will get with the plumber who went there but never do.

Do not trust them. They up sale to people who cant make decisions for themselves and I specifically told them of her condition and what she and my father are capable of doing on their own. They did an excellent install but the fact they charged us 300 + on a part and installation that was not authorized was totally unacceptable.

They charged us 2400+ on a hot water heater install as well. Which is above the others I got quoted but because we had done business before I decided to spend extra money. NEVER AGAIN unless they rectify this.