Best Interior Lighting in Nashville TN
I had them come out to give me an estimate for a project. The electrician talked to me about the project, measured, had me pay for the estimate, and said someone would call with the pricing in a few days. I didn't hear from the company so I called them. The person on the phone said they didn't get the paperwork from the electrician so they couldn't give me an estimate. (Family emergency, I don't fault them for that.) I had a copy of the paperwork and offered to read the measurements but was told the paper I had was useless and he couldn't give me an estimate based on it. I called a few more times after this and left messages to see if they ever got the paperwork they needed from the electrician but didn't hear back.
I ended up filing a claim with my credit card to dispute the charge since I paid for a service that I never received. In the middle of this dispute, they sent a bill marked overdue to my mother (who owns the house I live in). The credit card company ruled in favor of Bates Electric because I signed a receipt agreeing to the charge. I only agreed to the charge because they were supposed to call me with the estimate. I still haven't received an estimate, this project started in May. They were more responsive to Chase during the dispute than they were to me when I was trying to get what I paid for.
I paid $180 for an estimate I never received.
bates-electric.com
I ended up filing a claim with my credit card to dispute the charge since I paid for a service that I never received. In the middle of this dispute, they sent a bill marked overdue to my mother (who owns the house I live in). The credit card company ruled in favor of Bates Electric because I signed a receipt agreeing to the charge. I only agreed to the charge because they were supposed to call me with the estimate. I still haven't received an estimate, this project started in May. They were more responsive to Chase during the dispute than they were to me when I was trying to get what I paid for.
I paid $180 for an estimate I never received.
Nashville, TN
Great place to work and do business with.
www.rainselectric.com
212 Williams Ave, Madison, TN 37115