Best Small Electric in Los Angeles CA

My name is Nelson & I am the Cable Assembly Department Supervisor for a company named TMB. I recently contacted Southwest because we were experiencing some issues with one of the molding machines in the department. They sent a technician to our location & found the issues in the matter of minutes. He made a few adjustments on the machine & provided me with information on parts that need to be replaced soon. The overall experience was a great one & I would definitely continue contacting them whenever we have anymore issues with our machines.

I lost power to half of my house. I called Steve and he came over to assess the problem almost immediately. He instructed me to have DWP unlock the meter so he could replace the main breaker. He returned the same day to finish the job. Problem solved!

Did not arrive on agreed time and no response at all. I will not use again!

The customer service was phenomenal from start to finish! Their electrician showed up on time to my place and did the repair service that I requested for our outlet that was not working. He is very well trained, proficient, helpful, and he even explained the process to me. He was able to complete the repair and charged me a great price. I am very satisfied with the service. For that, I'd make sure to recommend their Electrical repair service to everyone I know!

Not BBB accredited? I see why. With a 4hr. window, on first appointment, no show until after window was up. Second appointment, with a 2hr. window, no call/no show. Third appointment, with a 1hr. window. no call/no show. This no way to do business. I'm DONE.

(1 1/2 hours later) Don't LIE, David. You showed up AFTER the 4hr window that we set up on the 1st visit. I went out on errands exactly at noon then I received your call while driving and we set up for the next day with a 2hr window you missed. And I had to ASK for the senior discount on the second go-round (you missed).
I communicated in test messages so I have proof of what we agreed upon. Can you read? Don't LIE.
I didn't cancel anything. I kept working WITH you. You just could not get it together. I'm DONE!

Quoted me $350 just to come out and trouble shoot a smoke detector not getting power. ?