Best Internet Cabling in Los Angeles CA

Company was contracted to prepare a court report document on damages done by previous electrician, AND a quote to repair. Charged me $399. Emailed me a quote for services and no damage report.Not only was it explained up front what was required, but I called Sam at the office to reiterate and go over WHAT the report needed to say WHILE Luis was standing in front of me taking notes.After I received the quote, I spoke to Luis again and was told now they won’t provide what I paid for. I again, stated that I did not pay $399 for a one page quote to install light fixtures and a few outlets, and that we had spent over an hour GOING OVER everything to be included in the report. He stated that he would check with the owner for a refund. Haven’t heard anything back from the company despite several emails. Still trying to get my money back from them. I have filed a dispute with my credit card, and will be following up with other agencies if that does not work.Edit 7/12/2022 in response:I have spoken to Luis MULTIPLE times, and to the owner Sam.I have corresponded via email requesting my money back, and was told to call them (I refuse to call, as I want a record of the conversations, since they are acting dishonestly and this may end up in small claims court). They were here solely to provide documentation about the work done by the previous electrician (there was visible damage everywhere) , that would be admissible in court, and they did not provide that.To charge me $399 for “not being able to see what was done” - and then claiming that this was what we agreed upon is neither honest nor showing any amount of integrity. Why would I pay $399 for a QUOTE, and an inspection you claim you could not do? You did not provide the documentation you were requested to provide. End of story. Refund my money.

We needed 3 fans and electricity added to 3 bedrooms. Steve was very kind from the first phone call and agreed to do it even though he doesn't really extend to Simi Valley. He showed me personally the best configuration in the attic and taught me a lot about the electrical part of it. He knocked out the job in 2 days and even had his kids helping out! Very professionally done, I would recommend him to anyone and would call him again in a heartbeat! ?