Best Water Treatment Services in Austin TX

Mike was excellent is his skills and he got the job done.

Currently signed on with this company for a preventative maintenance program. Been using Airco for years but decided to give another company a try for a year to test the waters. We had a few hiccups in the beginning between getting service set up and doing the initial PM service call However, I am updating my previous review from 2 stars to 5. The reason being is as follows: Ernest Rodriguez reached out to me and we both realized once speaking over the phone that there was a few places of miscommunication from the staff I was dealing with to home and he promptly fixed those issues. I even received a follow up after our last service to ensure our satisfaction. Coming previously from Airco as a customer, I always felt like another number. HOWEVER, Ernest reaching out alone and listening has proven that customer service is still a quality people care about! Thank you Ernest!

I scheduled an appointment online through the Generac website and requested an estimate. They directed me to this company and emailed me a scheduled appointment for April 1st which was five weeks after my request. The day of the scheduled visit I decided to call to find out what time someone was coming. There was no answer so I left a detailed message and nobody ever called me back and they never showed up. I made arrangements to be home the entire day and waited five weeks for an estimate and this company ghosted me. I definitely would not recommend.