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Initially I called Abacus for a couple loose/flickering light switches in the house - I used the on-line appointment scheduler and got a text with a photo of the technician scheduled to come to the house for next day without any issue.It turned out the electrical breaker panel was outdated, not up to code and not grounded properly. Journeyman Electrician Michael was able to identify additional problematic light panels/electrical outlets during his check and come up with an estimate (with a few coupons) for a much bigger job (upgrading the electrical panel and adding an outdoor fireman's breaker) with photos documenting these problem areas.We were able to schedule for the electrical panel upgrade, with a lifetime warranty, for next day with Anthony. The upgrade with a fireman's breaker on the outside was done with great care and attentions to details --unlike the previous breakers, the new outdoor portion of the electrical panel box was secured to the studs/sealed/secured. Anthony was very professional, friendly, and showed us the key upgrades as he worked in the garage and backyard. And he did replace all loose light switches and faulty outlets, for which I called scheduled Abacus in the first place. The visit ended with Anthony sending me photos of the repair/upgrade, some of which I attached to this review.Overall, very happy with the services.