Best House Repairing in Houston TX

A lifetime client was made. I can’t explain how amazing the customer service was in my experience. I contacted on a Friday night at 6pm to let them know a portion of my house had no power. They literally were on their way home for the weekend and turned around to come help me and my family. This right there should show you how amazing of a company this is. They fixed my issue and were very professional. It just impressed me that they dropped everything and made me feel like the #1 customer. Highly recommended!!!

My first indication that the ratings on this company were obviously written in-house was when I was told that in order to get an estimate I would have to pay $110 for the first hour and $75 for each hour thereafter. Mind you, their webpage states free estimates. The caller stated they would charge me this fee to complete the estimate and begin the work, but I am merely at the estimate stage. What about the supplies that would still need to be gathered before the work can begin and without them going out how do I even know if their estimate will be fair. I don't tend to hire someone on the spot without doing due diligence and crosschecking a couple of different estimates. At first I thought they meant that is what they charged once the work began but Ron made it a point to reiterate that was the charge just to get someone out there and get started with the estimate. No way. This company is underhanded and not very honest with practices like these.

I had an excellent experience having ACE install a mini split in my garage. The communication was fantastic- Tina in scheduling and coordinating was wonderful and Ryan was friendly, knowledgeable, and very professional. I'll have them out again for some additional work I need done.