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Jose came on time. He was extremely professional and understanding. I had recently purchase a washer and dryer. But the dryer was not working. The people who dropped off the set recommend me contact an electrician to come out. Jose explained to me what the issue was and gave me a handful of options on how to proceed. He was not pushy about the most expensive option. But I just wanted to get the dryer up and running. And that is exactly what he did. He ended up replacing the 4 prong outlet to a 3 prong outlet. And the dryer now works. Jose is friendly and has great house manners. Would recommend anyone to Paul Richard Electric. Thank you Jose for your amazing expertise.