Best Drain Lines in Houston TX

If I could give the company negative stars I would! My entire experience was HORRIBLE! I was informed that a technician would come to my house between the hours of 8 am - 12 pm. Just to find out they didn’t block me out a timeframe! I called several times to find out why I was misinformed just for them to say I was next in line for a “quote”. When I initially spoke with the scheduler, she informed that services would be performed at the time of the appointment. She asked very detailed questions to ensure they had everything at the time of visit. I was very detailed with everything that would be needed. So, to find out it would only be for a “quote” really took me over! In addition, the technician called at 3:30 pm saying he was an hour out! He asked was it too late and if I wanted to reschedule. I informed him absolutely not! I’ve been waiting since 7:30 am on his arrival. He then proceeded to say, well I’ll be there in a hour. I ran to the store that is less than 10 minutes from my home now that I had a definite time to work with. He then showed up within 40 minutes and when asked to stay until the time he informed me he would be there, he left! He told me to reschedule as he couldn’t wait! WTH?!?! I’ve been waiting all day and this is his response after he told me it would take 1 hour! Clearly he was trying to have me reschedule! If Douglas Palacios did not want to work today, he should have stayed at home! Talk about unprofessional! I wasted an entire day for absolutely nothing! Please book with a more professional company ! Just horrible!