Best Swimming Pool Design in Phoenix AZ

Eric is a very talented craftsman! You won’t be disappointed

I had a house fire in November 2021 which caused extensive damage. Bethom Contracting was on the scene the night it happened and I chose them to reconstruct my house. They told me it would take about 8 months for me to move back in. It ended up being closer to 11 months. The delay was caused by supply chain issues, Covid 19 staffing issues with the permits and my mtg being sold to another company in the middle of the claim. Through all these hiccups, Bethom continued to work through these and said it would be completed by my birthday. They met that deadline! The house is beautiful! They were always a phone call and/or text away. They answered my questions and addressed any issues I presented them with - no matter how small or big. Alina was wonderful to work with. She was very empathetic and sympathetic to my situation and how stressful and emotional a house fire can be for someone. I highly recommend this business.

Our condos UNFORTUNATELY contracted this company to complete balcony restorations. In addition to severely under quoting us with financials AND time, they take ZERO responsibility in securing their workplace. They have slowly, and surely stretched their legs out, taking up more room than originally described. Each time, they have given us the excuse that this was “unforeseen”. Because they do not have the correct equipment to appropriately complete the job, they have invaded on our freedom by leaving their equipment on our property, and expect US to be responsible for what happens. This job was too big for them, they should have never let us believe that they were able to do this. The original proposal stated that we would be without full use of our property for only weeks. Weeks turned into months; SEVEN to be specific. But I was one of the lucky ones. Some have gone without access to their balconies for OVER A YEAR. NOW, apparently a transient accessed one of their scaffolding, and instead of them being responsible and securing their own equipment, they SEALED our back doors, leaving a sliver of sunlight in many instances tacking on our prison sentence for who knows how long. Funny thing is, they locked us in, and those on the outside have access to the locks. When I asked if the reason they locked us in is because of ONE person that they were unable to control, “Paul Lo Pinto ie; PJ” said, “Yes, we sealed 51 units because of one man”. Who does this? I pay an excessive amount of HOA money only to be stripped of my amenities because this construction company got in over their head. We are prisoners, and management finds it amusing. How much more will you strip from us? Haven’t you taken enough? Lastly, there is NO WHERE in the contract that gives permission for these people to board us inside, take our parking, block private streets off and threaten tow people who try and park on the street, wreck rooftops, cause deep seeded cracks in resident’s ceilings, take our lounge, proudly begin construction at 5:30 am, 5 days a week for over TWO YEARS, etc. If they only would purchase the equipment necessary to complete the job on time, and hold themselves accountable for their equipment, we wouldn’t be TRAPPED in our homes. Don’t hire these guys! It is a HUGE mistake! They do not think about the residents, they only think about what will save them money, so they can put more in their pockets. See picture attached. This is what we have been dealing with for well over a year, even if they aren’t working on your specific property... because it’s “easier”. Keep your money, Porter. Us homeowners regret the day you stepped on our property.

We buit our house with David Mikes. We were worried we wouldn't know how to handle such a large project. Fortunately, we were lucky enough to have David as our contractor.

David would set up weekly meetings with his subcontractor or company contact. We would meet with David and the specialist in the area we were looking at that week. The meetings were always very productive because David was right there helping with decisions, dimensions, architectural plans and logistics to make the process smooth.

I have four other fiends who were building at the same time with other companies. They did not have the same easy experience we had. Most of them had to hire designers and work on their own schedules to make selections needed to move forward in a timely manor.

David was very good about reminding us about costs. He wanted to make sure there were no surprises when we decided to upgrade in many different areas.

We have never had trouble reaching David. He is very prompt in answering phone, texts and emails. He handles situations quickly without any complaint. He has handled the punch list very responsibly. We have no complaints.

Over the building process we also became very good friend's with David Mikes. Through all the many meetings over the build time, he was always very enjoyable to be around. We all have many good memories of building our dream home.

Outdoor Living Concepts upgraded our back yard, and we are very happy with the result. From Design, to execution, to the eventual outcome - all of it was first class and an enjoyable experience.

Speaking of experience, we had a great crew of folks - beginning with our Designer - Fernando. For Fernando, it doesn't come across as just a job, he truly loves what he does. He's genuinely excited for any project - smaller scale to large. Every step of the way was fantastic - and he also came to the Nursery and helped us choose our plants and trees, and he was nearly giddy with excitement about what he was thinking would work for our back yard. Great design and a very special person - that's Fernando.

George was handling the project and he was always helpful, positive, and responsive. Another great person to have. His crew did a great job. George made sure that Fernando's design came to be and that it was quality work. Exactly what you want.

Regarding the process, I'll start with this - be patient when doing a project like this. Outdoor Living Concepts has many projects - each one is important and I suspect they treat each customer that way too. When it's time for your project, you will get the individual attention and focus. Same thing for warranty stuff - it needs to be scheduled, and sometimes it might be a couple of weeks. Be patient - the reward is great.

Yes, we did run into an issue. We found out on a Friday that our very large spa would need to be delivered on the following Monday morning. The crew had not fully prepared the spot where the spa would land in the back yard, and in our front yard, they still had pavers, sand, etc, that would be in the way of the crane. I was frantically calling everyone and even reached the owner Curt. Curt, George, and Fernando all made the effort to get some of those tasks done over the weekend, and they had the crew arrive around 4am-5am on that Monday morning to get the rest done ahead of the spa install. Great teamwork and effort, and I was very appreciative. If not for this issue, I might not have ever spoken to the owner - Curt. I'm glad I did, because I see where the DNA for Outdoor Living Concepts comes from - an owner who really cares and truly wants customers to be happy. Thanks Curt!

One of our trees died and a few plants. No problem at all, no arguing, no questioning, they replaced them under warranty. For our part, we waited until the 3 months was up (as they recommend) and then called and worked out the scheduling for the warranty.

I did get a second quote from another company, which came in slightly higher, so we were happy with the price. Overall, I am extremely happy with the experience, and I would not hesitate to have Outdoor Living Concepts handle my next project. Highly recommended!

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