Best Structural Restoration in Phoenix AZ

Buyer beware. I almost did a remodel through this company and I'm so glad I didn't. Steve came to our house for an estimate on a bathroom remodel. The estimate was for $20,000. He charged about 20% more than other quotes we received. But I liked Steve so we went with him. The company then goes through a design phase which no joke takes about 2.5 months. The entire design phase they give us no quote. At the end of the design phase they quoted us at $65,000 for a very simple bathroom upgrade. Small bathroom, nothing fancy. We weren't moving walls. We weren't moving the tub, shower or sinks. No way it could be more than $25,000. They could not break out the price for us one bit. No price for the tile, no price for the sinks, nothing. They got mad when we asked them to break out the price. Seemed very very very fishy to me. When I called them out for being fishy, they left and we never heard from them again. We still gave them $1,000 for the design. I feel like this company could be running some kind of construction scam. I just don't trust them. Go with someone that you can get a bunch of positive referrals from.

I had an unexpected flood and chose ACR from my State Farm list of construction companies to finish out the construction work. A team of two brothers came out for most of the work - Beau and his brother (cannot remember name) were so respective of my time and property-and were very particular about their work. Impeccable work and very kind.
When the construction was done - the company moved back the heavy furniture, moved in order to re-carpet and paint. Rapheal and Patrick wore little booties, not to make mess on my tile flooring or carpet. They rehooked my washer and dryer - and tested both - found a leak in hose on washer - and took the time to go to homedepot and get the part and replace this part on my washer. Again showing detailed work and respected my home and myself with respect.
I would certaintly recommend this company, they were a pleasure to work with

Shannon and his team were very responsive and committed to getting our job done. They worked in an ever changing project without change orders and kept the project moving... they focused on keeping the budget tight and brought solutions to each problem we “encountered” as we peeled the layers of a remodel

Our condos UNFORTUNATELY contracted this company to complete balcony restorations. In addition to severely under quoting us with financials AND time, they take ZERO responsibility in securing their workplace. They have slowly, and surely stretched their legs out, taking up more room than originally described. Each time, they have given us the excuse that this was “unforeseen”. Because they do not have the correct equipment to appropriately complete the job, they have invaded on our freedom by leaving their equipment on our property, and expect US to be responsible for what happens. This job was too big for them, they should have never let us believe that they were able to do this. The original proposal stated that we would be without full use of our property for only weeks. Weeks turned into months; SEVEN to be specific. But I was one of the lucky ones. Some have gone without access to their balconies for OVER A YEAR. NOW, apparently a transient accessed one of their scaffolding, and instead of them being responsible and securing their own equipment, they SEALED our back doors, leaving a sliver of sunlight in many instances tacking on our prison sentence for who knows how long. Funny thing is, they locked us in, and those on the outside have access to the locks. When I asked if the reason they locked us in is because of ONE person that they were unable to control, “Paul Lo Pinto ie; PJ” said, “Yes, we sealed 51 units because of one man”. Who does this? I pay an excessive amount of HOA money only to be stripped of my amenities because this construction company got in over their head. We are prisoners, and management finds it amusing. How much more will you strip from us? Haven’t you taken enough? Lastly, there is NO WHERE in the contract that gives permission for these people to board us inside, take our parking, block private streets off and threaten tow people who try and park on the street, wreck rooftops, cause deep seeded cracks in resident’s ceilings, take our lounge, proudly begin construction at 5:30 am, 5 days a week for over TWO YEARS, etc. If they only would purchase the equipment necessary to complete the job on time, and hold themselves accountable for their equipment, we wouldn’t be TRAPPED in our homes. Don’t hire these guys! It is a HUGE mistake! They do not think about the residents, they only think about what will save them money, so they can put more in their pockets. See picture attached. This is what we have been dealing with for well over a year, even if they aren’t working on your specific property... because it’s “easier”. Keep your money, Porter. Us homeowners regret the day you stepped on our property.

Great service !!!I give then 5 stars

I am very fortunate and very grateful Best Option Restoration was recommended to me. Eric is a wealth of knowledge in his field and I appreciated his recommendations, experience and and willingness to help me make the right decision in my repairs. He is friendly and easy to work with. It’s really nice when you can tell when someone enjoys what they do. Shines through. I will call on Best Options Restoration again if needed and will recommend to my family and friends and more.

As a designer, it is a pleasure to work with GRS Construction. The teams is super friendly, trust wordy and skilled-full.

We received great service from this company. They replaced our roof and painted the interior of our home. We also had new carpet installed. They answered our questions , addressed any concerns and made us happy. I really appreciated their professionalism.

They did the job well and I was fully satisfied. There were some pieces of wall panels that were damaged that they will replace. Thank you management for responding back.