Best Seasonal Maintenance in Phoenix AZ
General Contractor
If you’re looking for a residential HVAC company that focuses on excellent customer service, integrity, professionalism, AND will get the job done right, then look no further- you won’t find anything better than Air Control!
I just moved to a new home and the heat wasn’t working on my AC unit. This issue was noted during the inspection period and the previous owner had Penguin Air check the unit only to have them say it was fully operational. Upon my move in it still was not working so I called Penguin Air to come back out. Their techs advised that the connection wires had been wrapped in metal tape and shorted out, so a wire repair would be needed before further diagnostic testing could be done. I approved the wire repair but they still could not get the unit operating correctly. The techs were not sure what the issue was and recommend either a new control board, a leak check/repair, or replacing the unit.
I had heard great things about Air Control so called them for a second opinion. When George inspected the unit, he found that no ‘wire repair’ had been done - all Penguin Air did was remove the metal tape and rewrapped the existing wires with electrical tape. George also very quickly diagnosed the issue as the new thermostat not being programmed correctly for an electric heat pump unit. With a few minor adjustments to the thermostat, George had the unit running and my house nice and warm within 30 minutes of his arrival.
Penguin Air charged me almost double what Air Control did and they didn’t even fix the problem. I was impressed with how frustrated George was on my behalf for the situation and the time and care he took to write up the invoice with all the details I needed to dispute Penguin Air’s ‘wire repair’ and their insane charge. Thanks to him, I was able to back up my complaint and they refunded my money.
I work in commercial building management and deal with vendors on a daily basis - it’s not often that I am as impressed as I was with Air Control and George. I will certainly call him for all my home HVAC service needs. George clearly cares about his customers and getting the job done right and at a very fair price.
So, look no further - you can trust Air Control and George to treat you right and provide excellent service.
azaircontrol.com
I just moved to a new home and the heat wasn’t working on my AC unit. This issue was noted during the inspection period and the previous owner had Penguin Air check the unit only to have them say it was fully operational. Upon my move in it still was not working so I called Penguin Air to come back out. Their techs advised that the connection wires had been wrapped in metal tape and shorted out, so a wire repair would be needed before further diagnostic testing could be done. I approved the wire repair but they still could not get the unit operating correctly. The techs were not sure what the issue was and recommend either a new control board, a leak check/repair, or replacing the unit.
I had heard great things about Air Control so called them for a second opinion. When George inspected the unit, he found that no ‘wire repair’ had been done - all Penguin Air did was remove the metal tape and rewrapped the existing wires with electrical tape. George also very quickly diagnosed the issue as the new thermostat not being programmed correctly for an electric heat pump unit. With a few minor adjustments to the thermostat, George had the unit running and my house nice and warm within 30 minutes of his arrival.
Penguin Air charged me almost double what Air Control did and they didn’t even fix the problem. I was impressed with how frustrated George was on my behalf for the situation and the time and care he took to write up the invoice with all the details I needed to dispute Penguin Air’s ‘wire repair’ and their insane charge. Thanks to him, I was able to back up my complaint and they refunded my money.
I work in commercial building management and deal with vendors on a daily basis - it’s not often that I am as impressed as I was with Air Control and George. I will certainly call him for all my home HVAC service needs. George clearly cares about his customers and getting the job done right and at a very fair price.
So, look no further - you can trust Air Control and George to treat you right and provide excellent service.
Phoenix, AZ
General Contractor