Best Homes Planning in Phoenix AZ

From start to finish my husband and I are very pleased with John and his crew. Everyone was prompt, courteous, detailed oriented & efficient. I always received a prompt response from John or Michael to any questions that I had. We had both bathrooms remodeled at the same time, so it was important that the bathroom project was done in the time we agreed upon. Allure met every expectation with a A+ rating! Our bathrooms look amazing and it was such a pleasure working with John his son Michael and their crew. We highly recommend Allure!

There were many things that went wrong with our remodel, but I'll keep it rather short.

1. We had two project managers. One got fired. The other was intoxicated on nearly every occasion that we spoke to him. He would angrily call us up on weekends and interrogate us about when the contractors left our house. On another occasion, he claimed that he was probably drunk when he took our call at 3:30pm on a Thursday. So drunk that he didn't remember it. He accused us of lying until he looked at his phone receipts. Our sink detached from our counter about 4 months after completion and after several no-shows, I confronted him about it. He hung up on me.

2. We received a design for our kitchen and we only asked for two things specialized cabinets: a cubby cabinet and a spice rack pull-out. Both cabinets were forgotten about. The spice rack was added after completion. The cubby stayed the way it was because the project manager told us there was nothing they could do now and it would require the tear down of the backsplash. We should have pushed back on this, but we didn't. Our design, in total, was missing the two specialty cabinets we asked for as well as additional cabinets that could not be added due to a lack of space.

3. At some point during the re-install, our dishwasher was damaged. It was placed back in and leaked ever since. Now our new cabinets are removed due to the water damage. Maxum sent a contractor to come look at the damage. He said that Maxum would get back to me. That was a week ago and I'm tired of waiting for them to do the right thing as we have always been patient.

Do yourself a favor and look at their ROC cases (ROC 202770). Two cases have led to discipline or resolution and meanwhile there are two pending cases. Please avoid this company.

After months of looking for a contractor that I felt I could trust and understood my taste to remodel my master bathroom I found Spicegirls. Loved the concept that they are a women run business. I do not live in the US at this time and in so all of our decisions, pictures ect. were done virtually. I was updated regularly. My bathroom has turned out beautifully. Highly recommend.

We are in the process of remediating a complete remodel that had gone wrong with another builder. We tapped 4 GEN for the remediation and we cannot speak highly enough about 4 GEN Homes and David.

Background: we were new to Arizona and the previous builder we had hired to remodel our recently purchased home — after 16 months of ongoing workmanship problems and error — left us with a complete disaster and abandoned the project: having falsified their licensing, falsified their insurance, having not pulled a valid or legitimate permit, or having proper inspections done, and hiring many to perform work who were not licensed or properly skilled. You can imagine how difficult it would be to discover this after the fact, and what a complete mess and stress this would create in so many different ways. Any whole house remodel is, by itself, a daunting process in which you feel lost and need the guidance of an expert contractor. Given the difficult situation we were left with we needed someone to come in and not only do a whole house remodel (complex as that is), but, adding to that complexity, to remediate a remodel that had gone very wrong. Not many would be able or willing to take this on.

We are so thankful that we found 4 GEN Homes / David Mikes, and that he was willing to take on this huge problem for us. He is an amazing contractor — he listens, he is calm, always pleasant, very careful, intelligent, insightful, and experienced; and he speaks, consults, and guides us with the authority of confident construction expertise and extensive home building experience, and yet without ever presuming upon us. He is reassuring in how he counsels. He also has a cadre of vetted professional subcontractors he’s used many times and knows they can perform the work to an acceptable level — he’s not trying to find just any subs as he goes along. He takes the chaos of the situation and calmly organizes it and makes it seem manageable and clear, and he always wants to come to the right result and covers nothing up that needs to be done right. He is your advocate, not primarily an advocate for the subs or workers. He usually answers calls or quickly returns calls or messages and is always ready to help and address any concern — and he is usually way ahead of you in identifying any issue. If you bring it up, it’s likely he’s already on it. His eye for due care and detail is likely better than yours.

Another reviewer said David treats you like family. I would wholly concur with that.

I would highly recommend 4 GEN Homes to anyone and everyone.

The most diverse and unique vision of what Sustainable Living can be…from building to art!

We needed our master bathroom remodeled and contacted a few companies that said they were too busy or just never called back. Had a few other quotes too but Good Guys came through with what we really wanted and very easy to work with. One stop shop. Amber - Design Team came out and took the time to listen to our thoughts and gave her ideas too. We went to the showroom and she had the design displayed on a screen in 3-D. She also had samples of tile, cabinets, granite etc. already laid out when we arrived. We went with her suggestions. Good Guys worked within our budget as well. We received a breakdown of the costs and they use a website called BuilderTrend that keeps you up-to-date on what they were going to do each day. Project Manager came every day to make sure everything was going as planned. Communication was great - if we had a question or concerned, we received an answer within 24 hours. Good Guys finished the project in less time than the original end date as well. Would definitely recommend.

Dear Tyler,

This letter of recommendation/review dated January 30, 2023 (hereinafter the Letter of Recommendation) is submitted without reservation.

We are the homeowners that retained Apollo Builders to remediate major damage done to (i) the two-car garage; and (ii) the laundry room. The damage was extensive and required, among other things, reconstruction of the load-bearing walls supporting the garage and the laundry room (hereinafter, the Damaged Areas).

My wife and I are both seniors; unfortunately, my wife suffers from difficult health-related issues that require the intervention of various specialties found at the Mayo Clinic. I stress this point because Tyler Kestner was highly sensitive to these health issues when planning the remediation of our home.

The reconstruction of the Damaged Areas commenced on January 24, 2023, and concluded on January 30, 2023. The Apollo staff were impeccable in the performance of their job, including: (i) on-time arrivals; (ii) assemblage of the materials necessary to complete the remediation without delay or aggravation; and (iii) assuring that each of the subcontractor groups likewise followed the very high work ethic displayed by the Apollo staff.

The restoration of the Damaged Areas is now complete; the work was expertly done in accordance with applicable professional standards. For example, during the work period, Tyler examined continuously the work done by his staff and his long-term retained sub-contractors. (These tradesmen have enjoyed many years’ relationship with Tyler; they also perform their work consistent with the Apollo high work ethic.)

In sum, Apollo, Tyler, the Apollo staff, and assigned subcontractors were the consummate professionals.

Respectfully,

Allan Martin

Pleasure to work with and very proficient with the remodeling project. Work rate, efficiency, finished product and most importantly, communication is where Carmel knocked it out of the park. Materials for the job were delivered when promised - another kudos there.

DO NOT USE THIS COMPANY! If I could give zero stars I would, I have been struggling to get these idiots to finish the job they started at my house over a year ago. I'm starting to think everyone who works for this company is either braindead or simply doesn't know how to do construction.

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.