Best Heat Remediation in Phoenix AZ

Was referred by a friend to this company. Made an appointment for Friday, August 14th at noon. Dennis, the owner, did a no show. When I called his sec'y told me I was mistake and that the appointment was for noon on August 21st. I bit the bullet and gave them another chance. When Dennis had not shown up at 12:05, I called the office and was told he was running 30-45 minutes late. There is no excuse for not having received a phone call to let me know he was running late. I called my friend that recommended this company & told him the story. He will never recommend Qualtire again! I am a business owner and would never treat my customers in this fashion! 1 Star is a stretch...

I would put in a zero but there’s no way to make a comment without at least marking one star. They need to fix what was not improperly completed and they need to fix the money issues. They were really good about telling me someone else’s work was shabby but then when their work was shabby they didn’t see it. What someone else had done was easily fixable but what they did is impossible to fix without tearing out my walls. They really played me for being stupid. Oh, they’re great sales people. Also, their cabinet man ran off in the middle. I have a lot more to say but I ran out of time.

Thank you BOR Best Option Restoration!!! They did mold remediation at my house and were awesome! great communication, Right on Time, Super thorough and when they found the problem was not nearly as bad as first thought - they lowered the estimate SUBSTANTIALLY and did a beautiful clean up job! Thank you family Allen!