Best Electrical Box in Phoenix AZ
Bathroom Remodeling
I hope my review will steer you away from pursuing business with Handy Connection. We initially reached out to Elizabeth Evans based on many of the reviews seen below, but our family has had a significantly different experience that we wanted to share.
Elizabeth came out to our home for an estimate for some electrical work. She explained to us that she typically prices out the work two ways, one with an hourly rate and another with a per item cost. Her ploy is to list two prices, but you will end up paying the higher price anyway.
They grossly overestimate their ability to perform the work they agreed upon. While a single fan and switch was added to my project, the initial timeframe to complete the work went from 4 hours to 5 separate visits to home. This is due to multiple damages that were created while attempting to complete the project. Between visits she left us with holes in our home both inside and out. Even more concerning is that I had to plead with her to come back between visits to finish the job, but she was reluctant per her own accord based on late-night drinking.
We payed for 2 skilled electricians to perform the work, but Elizabeth Evans showed up with her office secretary who per own admission it was her first time on a job site.
Her attempt to repair the damages that were created were incredibly poor. I had enough of her craftsmanship and did not wish for her to perform any additional work on our home. We asked her to not return.
Subsequently, I received a bill for an amount that was never agreed to. She never provided written change orders for pricing. The predatory billing is incredibly unethical.
I offered to pay the original amount and pay someone else to complete the work that they were incapable of satisfactorily completing. They refused and threatened to place a lien on our home over a difference of a couple hundred dollars. Complaints have been filled with the. BBB and ROC.
Trust me, there are better electricians out there. I urge you to please avoid using Elizabeth Evans, save yourself headaches, time, and endless frustration.
CAUTION: THEIR RESPONSE IS A LIE.
1) I NEVER REQUESTED TO HAVE TWO PRICING OPTIONS, THIS WAS OFFERED TO ME.
2) I ADDED A FAN AND SWITCH --> THIS EQUATED INTO 5 ADDITIONAL VISITS TO COMPLETE THE JOB.
3) WORK THAT WAS ON THE ORIGINAL INVOICE WE ELECTED TO NOT PERFORM (I.E. INSTALLING CAMERAS), YET WE ENDED UP WITH A SIGNIFICANTLY LARGER BILL TO ADD A SINGLE FAN AND SWTICH.
4) THE ADDITIONAL PRICING WAS NEVER DISCUSSED.
5) I NEVER THREATENED TO BLAST YOU, NOT SURE WHAT THAT EVEN MEANS. I DO WANT TO WARN PROSPECTIVE CLIENTS.
6) I'VE OFFERED TO PAY THE ORIGINAL INVOICE FOR THE WORK PLUS THE FAN, NOT YOUR BAIT AND SWITCH PRICING WITH 2X THE LABOR COSTS. THIS HAS NOTHING TO DO WITH OTHER COMPANY'S ESTIMATES, JUST YOUR OWN.
www.sheworkshomeremodeling.com
Elizabeth came out to our home for an estimate for some electrical work. She explained to us that she typically prices out the work two ways, one with an hourly rate and another with a per item cost. Her ploy is to list two prices, but you will end up paying the higher price anyway.
They grossly overestimate their ability to perform the work they agreed upon. While a single fan and switch was added to my project, the initial timeframe to complete the work went from 4 hours to 5 separate visits to home. This is due to multiple damages that were created while attempting to complete the project. Between visits she left us with holes in our home both inside and out. Even more concerning is that I had to plead with her to come back between visits to finish the job, but she was reluctant per her own accord based on late-night drinking.
We payed for 2 skilled electricians to perform the work, but Elizabeth Evans showed up with her office secretary who per own admission it was her first time on a job site.
Her attempt to repair the damages that were created were incredibly poor. I had enough of her craftsmanship and did not wish for her to perform any additional work on our home. We asked her to not return.
Subsequently, I received a bill for an amount that was never agreed to. She never provided written change orders for pricing. The predatory billing is incredibly unethical.
I offered to pay the original amount and pay someone else to complete the work that they were incapable of satisfactorily completing. They refused and threatened to place a lien on our home over a difference of a couple hundred dollars. Complaints have been filled with the. BBB and ROC.
Trust me, there are better electricians out there. I urge you to please avoid using Elizabeth Evans, save yourself headaches, time, and endless frustration.
CAUTION: THEIR RESPONSE IS A LIE.
1) I NEVER REQUESTED TO HAVE TWO PRICING OPTIONS, THIS WAS OFFERED TO ME.
2) I ADDED A FAN AND SWITCH --> THIS EQUATED INTO 5 ADDITIONAL VISITS TO COMPLETE THE JOB.
3) WORK THAT WAS ON THE ORIGINAL INVOICE WE ELECTED TO NOT PERFORM (I.E. INSTALLING CAMERAS), YET WE ENDED UP WITH A SIGNIFICANTLY LARGER BILL TO ADD A SINGLE FAN AND SWTICH.
4) THE ADDITIONAL PRICING WAS NEVER DISCUSSED.
5) I NEVER THREATENED TO BLAST YOU, NOT SURE WHAT THAT EVEN MEANS. I DO WANT TO WARN PROSPECTIVE CLIENTS.
6) I'VE OFFERED TO PAY THE ORIGINAL INVOICE FOR THE WORK PLUS THE FAN, NOT YOUR BAIT AND SWITCH PRICING WITH 2X THE LABOR COSTS. THIS HAS NOTHING TO DO WITH OTHER COMPANY'S ESTIMATES, JUST YOUR OWN.
Phoenix, AZ