Best Auto Window Repair in Phoenix AZ
General Contractor
Shannon and his company provided a build out of a 2400 square foot office condominium investment property I purchased. Having never done anything like this before, Shannon and his team were patient and helpful with every aspect of the design and buildout. we now have a tenant who loved the building and signed a 5 year lease.
bespokebldrs.com
3118 W Thomas Rd Suite #718, Phoenix, AZ 85017
Bathroom Remodeling
Company 2☆ Product 3☆ Window Install
It's a headache to repeat it. Bought windows in November, 2 people both stated should be no problem getting them in before Christmas. Noted this on my order. Never notified until January. Repeated phone calls and emails with no reply!!! Said your windows are in will be installed in 4 days 10am, move all furniture, take down all window treatments. As a single old lady, I got all this done by 9:00. Then 10 minutes before they were scheduled to show up got a call, windows aren't in yet, didn't find out till last night. In fact they haven't even been started yet, due to holidays. May be a while. Don't need to get into my response to a company that has no idea how to conduct business. Fast forward to February. Showed up with windows but no trim. In their defense they only had a few months to prepare. Will get trim installed next day. Meanwhile they ran out of supplies, left holes to the outside when caulking, said no to worry will fill it in with foam. What's a waterproof seal anyway, they are energy efficient windows, they were small holes, what do they care. Next day trim. Ran out of product again. Left nice black smudges all over trim. So now the homeowner is stuck painting dirty trim, outside caulking and cleaning windows with small amounts of foam or whatever. Of course on outside of second story windows.
Windows themselves are nice enough. Not thrilled with the large black tabs to remove them standing out like a soar thumb on my white framed windows. The screens do not fit securely and do not have rubber seal going around to keep bugs out. You can see the gap to the outside world.
So recap:
• company does not return phone calls or email. EVER! Even after install.
• not concerned with emails stating complaints. Just say sorry for inconvenience.
• no idea or follow through with product manager or customers at any time.
• do not plan or review before install
• scheduler should be fired (guy not girl)
• one person has no idea what the other is doing nor cares
Just plain shottie company with poor customer service.
republicwest.com
It's a headache to repeat it. Bought windows in November, 2 people both stated should be no problem getting them in before Christmas. Noted this on my order. Never notified until January. Repeated phone calls and emails with no reply!!! Said your windows are in will be installed in 4 days 10am, move all furniture, take down all window treatments. As a single old lady, I got all this done by 9:00. Then 10 minutes before they were scheduled to show up got a call, windows aren't in yet, didn't find out till last night. In fact they haven't even been started yet, due to holidays. May be a while. Don't need to get into my response to a company that has no idea how to conduct business. Fast forward to February. Showed up with windows but no trim. In their defense they only had a few months to prepare. Will get trim installed next day. Meanwhile they ran out of supplies, left holes to the outside when caulking, said no to worry will fill it in with foam. What's a waterproof seal anyway, they are energy efficient windows, they were small holes, what do they care. Next day trim. Ran out of product again. Left nice black smudges all over trim. So now the homeowner is stuck painting dirty trim, outside caulking and cleaning windows with small amounts of foam or whatever. Of course on outside of second story windows.
Windows themselves are nice enough. Not thrilled with the large black tabs to remove them standing out like a soar thumb on my white framed windows. The screens do not fit securely and do not have rubber seal going around to keep bugs out. You can see the gap to the outside world.
So recap:
• company does not return phone calls or email. EVER! Even after install.
• not concerned with emails stating complaints. Just say sorry for inconvenience.
• no idea or follow through with product manager or customers at any time.
• do not plan or review before install
• scheduler should be fired (guy not girl)
• one person has no idea what the other is doing nor cares
Just plain shottie company with poor customer service.
8101 E McDowell Rd Suite 205, Scottsdale, AZ 85257