Best in Phoenix AZ

Freddy was great to work with and he made the process of changing our countertops as easy as possible. Tear out done in one day and install done on a separate day. We are very happy with the finished product and recommend them to anyone looking to do the same.

We have used Hernan’s Custom Tile and Stone several times in the past 6 years. We have had tile flooring installed as well as counter-to-ceiling kitchen backsplash, bathroom tile repair, and a floor-to-ceiling layered stone living room wall. All projects are beautifully done. Hernan and his crew are professional, friendly, and pay a great deal of attention to quality detail work. We always call Hernan for our tile and stonework needs.

Great people

Nice people to deal with pay is right. All in all A+ thanks,bj

He showed up on time and did a nice job took care of the problem Very courteous and polite

Ivan office

Tony is a straight shooter no BS guy. Glad I gave him a chance to earn this 5 star review. Would hire him and his crew again. Hard working Professional guys. Cleaned up after them selves and took time to answer all my questions (I had a lot). Would hire again.

Hope I get the job

The worst service I've ever had. Was seated right away but know one came to see us. After 20 mins we got up and left. As we were leaving not one staff asked if there was a problem, good night, nothing.....

Thomas is a master with wood! I came looking for a one of a kind instrument and he did not disappoint. He created a tele-styled body made from 250+ year old ash that was formerly a barn building. He added custom pick ups and a bigsby. The final product, which he dubbed a “Gizwatchi” is truly amazing. It plays like butter, sounds better than every other guitar I own and kills the tone on high end Fender Telecasters. I LOVE this guitar. Thank you Thomas!!!!

Absolutely amazing company! Professional and friendly staff. Appreciated the owners’ follow up after the completion of the job. Would recommend Bravo professional paint to anyone!! Thank you for your work we truly appreciate you!!

I would avoid this business at all costs. My experience consisted of the following:

- The salesperson, Tom, lied about the order deadline and delivery time. He said that if I placed my order on a Monday or Tuesday they would have my three windows by the following Monday or Tuesday. The order was placed midday Tuesday. Tom emailed a week later, when I was expecting to receive the windows, saying that I had not supplied payment for the deposit by the deadline. He first lied saying the deposit was paid a day later than it actually was. I told him to check the dates on our email thread, at which point he said he was new and didn’t know when the manufacturer’s deadline was. Not until I repeatedly expressed my dissatisfaction was any type of apology provided. The result was that my order would not arrive until the following Thursday, so it went from a week for delivery to three weeks.

- The rep from the window manufacturer contacted me later to inform me that the order had arrived, but Tom had placed it for the wrong windows. This resulted in a new order having to be placed, which of course delayed delivery another week.

- I was under the impression that I was paying a 50% deposit, and that the remainder would be collected upon delivery of the order. I was actually charged the full amount AND the salesperson Tom failed to add tax to the original quote. Calculating tax and adding it to a quote seems pretty elementary, and it’s fundamental in managing customer expectations. This is apparently not practiced at Freelite, though.

Perhaps they have just one dishonest and incompetent salesperson. Regardless, these types of business practices should absolutely not be supported.

Will never do business with them again and, of course, would never recommend them.

Nice store