Best Pressure Washing in Phoenix AZ

We had what we thought was a clogged drain. I called Hero Homes Services as they were highly recommended on our Historic Coronado Nextdoor Neighborhood site. They had a quick response time and worked to diagnosis the problem. The problem, our 71-year-old cast iron pipes had deteriorated beyond repair and instead had to be replaced. I believe the price we paid was fair, considering the amount of work that had to be done.

My wife and I found the plumbers/technicians to honest, considerate, and personable. They were at our house for two weeks and during that time we got to know them a bit. We had conversations and joked with them, but don't get me wrong, as they are hard-working men and women. I cannot speak highly enough of them!

Both my wife and I like to know how things work and they let us peer over the work they were doing. They listened to us about what we wanted and offered their input. After doing extra touches of finishing and cleaning up they left our home on a Friday night after finishing up at 7pm. We felt like we made new friends. All the crew from, Maritza, Carrie, Marlon, Chris, to Johnathan, Alex, and Alex Jr. Now that they are gone, we kinda miss them.

As what normally happens, Fourth of July weekend rolls around and (Saturday) I step out into the garage to find it flooded; water gushing from the now defunct water heater. I have Old Republic insurance and I called them. They emailed Jay's Plumbing Service and AOC-Arizona Plumbing...In addition to the Old Republic email, I also called Jay's Plumbing and AOC-Arizona Plumbing and got recordings, left a message...That was Saturday, it's now Monday, still waiting on a phone call. (Thankfully I don't need them anymore!) Because I have an elderly parent living with me, this water heater had to be fixed the same day. I called Valleywide Plumbing. Matthew Kondrath answered (Yes, a real person answered the phone!) There was no B.S. with Matthew. He told me the time he would be out and how much the cost was to replace the water heater. No hidden fees or holiday up-charges were loaded into the cost. In fact, the cost was barely higher than what I had paid for the previous hot water tank eight years earlier. Matthew told me he had another job he was finishing up on. He said he would pick up the new hot water tank from his supplier and be at my property by noon (which, btw, was on the other side of town from where Matthew was working.) I felt like a ton of bricks had been lifted from my back when he said he would be out. Two hours later, Matthew was at my house at noon, right on time as discussed. He was kind enough to work with me and interact with the pain-in-the-neck Old Republic Insurance people needing tons of information in order to process a partial refund to me through my insurance. Matthew drained and hauled out the old, broken water heater. Put in the new one, did some pipefitting, wrote up the order/receipt and left around an hour or so later. All of this was in 110 degrees by the way. Matthew was pleasant, knowledgable, kind and efficient I had never used this company before, I will use them for any and all services they provide. Thank you Matthew for taking time out of your holiday weekend to help me and my family...it is truly appreciated and will not be forgotten.