Best Snake Service in Phoenix AZ

Thank you for your reply.
In my review, I acknowledged the company and who you were trained by, not who you are in a relationship with...But yes, keep it professional. Your frustration from the truth of my review, is understandable, considering the facts. If I didn't know your company and read your response to my comment, I already wouldn't trust you or your judgment. Character is everything Jake. Good luck.

Jake was trained for 3 months by the best at Cave Creek Septic. I guess everyone needs to start and learn somewhere.

Had a drain pipe leak under the slab of my house, walked me through the pipes on the camera to show all the problem areas and the difference between the good pipe and the damage. Team members, specifically Bertin, Fernando, and Alex, were incredibly responsive and communicative. Job was done fast, the work was high quality and the project was as stress free as it could have been for the unexpected situation. I would highly recommend to any friends/family members for any plumbing needs.

I contacted this company to come out as I had a clog in my sink. It was around 7:30pm and they were nice enough to come after hours (for a fee of course) and unclog my sink. I gave them access to my house through the front door and side gate and secured my dogs in the garage so they could move about the house with no problem or interference from my dogs. Roy and the gentleman who were with him did the work they needed to and said they were done with the job and cleaned up and left. I let my dogs out back to finish dinner and about an hour later was alerted to the 5 cops cars beside my house. I realized at that point, Roy left without closing the gate and my dog got out and was hit by a car and died shortly thereafter. I emailed the company to let them know about the situation and their response is that they have no liability for leaving gates and doors open and have offered me 100 bucks towards the 1k I spent that night. If you have animals, don't use this company, as they have no regard for animals and will leave your house without checking to make sure they secure their access points. HORRIBLE company with a HORRIBLE owner!